Wells Fargo Bank, Review

Wells Fargo Bank, Review

Average rating stars based on 865 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
184
4 star:
24
3 star:
27
2 star:
33
1 star:
597
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WOW
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by iwillnotstop, Jul. 16, 2012

WOW!!!!!!!!!!!!!! i walk in and was just over come with the smell of mothballs and mold..SOMETHING VERY STRONG! then i get to the counter and the lady trying to help spoke so low i had to keep asking her to say it again..them she told me she could  do my deposit but i would have to wait for the other girl to transfer money from my saving to my checking..WHAT...then it was soooo sooo nice to have people waiting in line just one and a half feet from me. i just love sharing all my business  with everyone...i was just done..i told the girl i have GOT TO GO..i was sick from the smell as was my daughter and her friend and went to another branch....I WILL NEVER GO THERE AGAIN...


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, South Nova Road Branch at Port Orange, FL
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MORON ALERT
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by daryl, Jul. 16, 2012

I was robbed by some dingbat, you should be working at Disneyland since you feel life is a party , That's all she said is ..."I can't wait to get off and get a Drink" drunk  named roxanne some newbee and let me tell you she is a shyster and why they brought her in God would only know ? your a thief young lady and incompitenet, shame on you for your unprofessionalism, i left wells fargo due to her


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Newland Center Branch at Huntington Beach, CA
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Kiedrowicz
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by ckiedrowicz, Jul. 14, 2012

Holy cow what a luney bin!!  I had to get a hold removed from my credit card placed by Wells Fargo card services because I used an incorrect password.  They told me to go to my local branch with identification and call them from there.  I went to the Mequon branch with the letter from card services and my drivers license and my credit card.  The branch manager told me my drivers license was "fake" and the letter was "fake".  He told me he would call the police to verify it.  I told him to go right ahead.  The Mequon cops, 3 of them, came into the bank like a swat team.  I showed the cops my letter and license.  One of the cops started laughing.  They told the branch manager who started this big scene, Mr. Williams, to cool his jets and make the call to solve the problem.  He basically called the cops on himself.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Mequon Branch at Mequon, WI
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Consistent great service
 4star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by goudeygal, Jul. 13, 2012

Although our branch is a training branch, I've had nothing but good consistent service. The drive-through tellers are always friendly, know my name, and are quick. When I've had problems in the past--account hacked, before I even knew it was hacked, they cancelled my debit card for safety reasons. They returned the funds ($1500) promptly. I've been with Wells Fargo for 15 years...and don't plan to switch. I also love their online banking web site. Much better than a local private bank where we have some savings, but never switched to checking because of this feature.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Selah Branch at Selah, WA
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Executive at a CPG company - Dorys
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by alyssa515, Jul. 12, 2012

This branch should be shut down.  The people there are just incompetent [except for Graciella who is knoweledgeable, knows what to do and does so thoroughly].  We have had a myraid of issues with this bank with paying property taxes 2 months in advance so they can obtain an 'incentive' that is one of many issues. The latest occurred yesterday.  I went to get a cashiers check for $9k or have a bank to bank transfer to another bank so we can pay our property taxes.  Since my wallet was recently stolen, i only had a copy of my drivers license.  I was told they could not perform the transaction [ok - i understand good security]. Despite the branch manager being short and treating me as if i was a thief, i understood and left.  I tore up the withdrawal slip and left. HOWEVER, they still withdrew the $9k out of my account!!!!!!!!!!!!!!!!  My account shows a cahiers check that was issued [i thought the transaction was aborted???]48 hours later I still do not have those funds in my account.  Unbelievable.  There is absolutely ZERO customer service! We have no trust in this bank and are pulling every penny out of it and moving to Chase ASAP.  Wells Fargo should learn something from Chase in terms of attracting and retaining Customers.  I also requested a $1000 online transfer from WF to another account and they $3 to do so but here is the catch - you have to wait 3 days for it to take effect BUT INTERESTINGLY Wells Fargo pulled the funds from my account the minute i processed the online payment.  Net Net.... someone uses OUR FUNDS for 3 days because our other bank has not yet received the funds. We have never seen anything like this.  Not sure how this bank is still in operation.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Glenview Branch at Glenview, IL
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Customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by RussJFK, Jul. 09, 2012

I have not had any problems at this branch,...people tend to ONLY write about the negatives and not the positives. This branch is solid and friendly and helpful,..period.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Lemmon Avenue Branch at Dallas, TX
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Complete Morons
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by ajk313, Jul. 08, 2012

Absolute idiots. Recently I went to deposit a check and in the middle of the transaction their computer system froze. They promised me everything went through okay but couldn't print a receipt with the frozen system. They wrote on a card the receipt information. The deposit never actually went through to my account. Now they tell me their hand written receipt doesn't have the proper information to verify the deposit. Completely ripped me off with no regrets or intention to fix it.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Promenade Shoppes At Saucon Valley B at Center Valley, PA
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Branch Manager is very rude!
 1star Overall Rating
 1star Office Environment & Staff
 1star Other Services
by Dp123, Jul. 06, 2012

I have never met a Branch Manager that was so short and rude. I came into the branch in regards to a check I was trying to cash for the business I work for. I felt like the Manager was not helpful at all and did not display customer service and had no resolution. The employees should be more educated on this type of situation. We were told something completely different at another branch. If there is a company policy it should be followed with each and every branch. I am a wells fargo customer and this manager made me want to pull every dime out of wells fargo.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Simpsonville Branch at Simpsonville, SC
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Disrespect of the American Flag on Independance Day
 1star Overall Rating
 1star Office Environment & Staff
 1star Other Services
by TimBinNY, Jul. 04, 2012

A picture of your American Flag was taken at your 10651 South 51st street, Phoenix, Arizona site and it was evident by the pic that it was severely ripped and tattered! Not only is this a disrespectful display of our precious symbol of the United States of America, it sickens me to know that this pic was taken on our Independance Day! And to also make things worse, a fellow patriot notified your WF Branch of the condition of the flag days before and NOTHING was done about it!
   Wells Fargo this sickens me on this 4th of July, this can only be indicative of the way you care for your customers as well!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ahwatukee Branch at Phoenix, AZ
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WElls Fargo - Sorento Mesa & Del Mar Heights - San Diego
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jch73, Jul. 03, 2012

I keep my personal, business and university alumni accounts here because of the exceptional service and value that Wells Fargo has demonstrated to me and my firm for over 24 years.  They take care of silly fees that get charged by mistake, always greet me when I come into the bank, are quick and efficient,answer all of my questions and make my banking experience an enjoyable one.  As president of my own firm I appreciate the service they provide my family and company, and plan to stay with htem for years to come.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Del Mar/Highlands Branch at San Diego, CA
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Where is Jose???
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by NeverSo, Jul. 02, 2012

This branch has steadily gone down the tubes since Jose left as branch manager. I have just plain stopped going to this branch even though I did a lot of business there in the past. I don't know who that manager is but they have this older guy dressed very well who just stands there and surveys his kingdom. Think he will help you? Fagettaboutit. Service is zero at this branch. You can sit and wait for ever if you have anything other than a window activity. AVOID AT ALL COSTS! Wells should fire everyone there as a public relations statement.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sun City/Summerlin Branch at Las Vegas, NV
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Assistant manager
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by 90210, Jun. 30, 2012

 she couldn't help me when i asked her a moral and ethical question on my statement's she was to bust texting what looked to be  her boyfriend , you guy's are really going down the tubes so long as you have kid's running anything, what do they do sleep with the bosses to get promotion's cause let me tell you this one has NO skill

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Newland Center Branch at Huntington Beach, CA
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The WORST!!! Especially their "Manager" Jessica...
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by desi6327, Jun. 27, 2012

The worst service, the worst employees...and the worst attitude from their So Called Manager...Jessica..I'm not sure she even is....a condiscending, power hungry person who loves to goad customers. Can't get a straight answer out of her, finally pushed you to your limit. She is more interested in proving she has some authority than actually helping you.

She NEVER returns calls as promised, actually has NOT authiroty to do anything, so takes out this inability to push her weight arouond by making customers crazy...She relishes the opportunity to bust your chops over the phone so that you have to literally BEG her to just stop with all the new age "Lingo" Such as "I have to go to may escaolation team to see if I can help you..etc"  than address the problem of why she is UNABLE to do anything for anybody, but push the people in the bank around!!!

I'm heading there to take all my money out of the bank!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Thousand Oaks Branch at Thousand Oaks, CA
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business owner
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by upsetwithwells, Jun. 27, 2012

Wells fargo bank employees have treated us very poorly and their customer service is absolutely the worse that we have ever dealt with in banking. I have heard from several family members, friends, business associates, and other anquaintances about their poor services and how terrible they treat people/customers. If you go online and look at all of the blogs on wells fargo, you will see how many people are absolutely disgusted because of how they have been treated by customer service employees as well. After reading all of the negative blogs that others have written on wells fargo, I know we are not alone. I didn't realize that this company was capable of doing these things to so many people and still able to keep the doors open at the bank.  It's sad!  I hope that people will take the time to read this and consider not using the services at wells fargo bank after this horrible treatment.
I hope that this prevents any future problems for anyone.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Prior Lake Branch at Prior Lake, MN
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Ukiah wells fargo
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Ron91285, Jun. 25, 2012

Teller couldnt count...i got in trouble with my boss because it took me forever to get change and when i got back i found out that his bundles werent correct. He was rude to me when i wanted to count it out, so i took his word for it. Big mistake.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ukiah Branch at Ukiah, CA
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GO TO RIP WELLS FARGO.RIPOFF.COM
 1star Overall Rating
by HARLEY, Jun. 23, 2012

JUNE 21 2012
Correspondence Rep.

I am Harley Owen Davis. We had a bank account with Wells Fargo in Idaho Falls, Idaho
And running my Business for 45 years or so, And banking with Wells Fargo for many Years, and in good faith with Wells Fargo, Evelyn Davis Bought a CD for 20.000- CD # 1003586336-000 we have the original copy.

Now Wells Fargo is telling me that they can’t find any record of this transaction
It is apparent that we need to go some what higher on the food chain at Wells Fargo so we can get the right answer instead of the typical Wells Fargo run around
Greg  your last letter stating Documents for this CD are not available, this is not acceptable, so we are taking all the letters that we have put together and we will start
With the BBB in Idaho Falls and Yuma Ariz, and Bard Calif. Where I reside at this time.

Also I am taking all of these letters to Wells Fargo and send them to Craig’s List, Angies List, Merchant Circle, and any other complaint dept I can find. Bottom line Greg Wells Fargo customers need to no just how they may get treated if they Bank at Wells Fargo

Also Greg I went ahead and got an Attorney, He will be in touch with You and Wells Fargo, so you no I will take this as far as I can, so Greg ask your self should I take another look and see what we find, no matter my Attorney is on it anyway, I just don’t want to cause you any problems personally.





Harley Owen Davis

DOB –Nov 20 1932
CD# 1003586336-000    from Wells Fargo-20,000
Contact number 208 522 1801
e-mail address diale916@aol.com


* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, East Portland Branch at Portland, OR
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They are criminals
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Screens, Jun. 22, 2012

I've been with them for two years now. My personal banker told me that I would not be charged for my checking account as long as I have direct deposit going onto it. I recently became aware that they were charging me an $8 a month service fee regardless. So I went in yesterday, and I talked with a banker about it. He told me that He might be able to get me refunded up to $24 because the manager's policy ignores service fees that are over 90 days old, and that he would contact me tonight. I asked him if I could see the head manager, and he told me that she only sees people with over $100 million in their bank account, and I would need to wait until that evening to hear if she approves my refund or not. Today, I checked online and I see I didn't get my refund.

This is just sick. They lie to me, steal my money, then prejudicially disregard what they stole from me over 90 days ago. And on top of it, the bank manager is too much of a Pus%%y to look at me in the face and tell me she doesnt care. This has to be the worst bank I've ever had. The next time I have a chance, I'm walking into that bank and demanding to see this bxxch and if I don't get at least $40 of a refund from the money they've stolen from me then I'm leaving this bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Santa Barbara Main Branch at Santa Barbara, CA
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CRIMINALS RUNNING THE BANK
 1star Overall Rating
 1star Office Environment & Staff
 1star Other Services
by 7149629637, Jun. 21, 2012

I was very distraught and "SHOCKED" when my daughter reported to me that her girlfriend just was promoted to asst manger, in So Cal all the while having multiple arrest's and run in's with law enforcement, I looked at the public record out of curiosity and sure enough they have a DRUNK running the Huntington Beach area at 23 year's old arrested numerous time's and enough ticket's on the driving record from Florida to California, I personally cannot believe administration allow's such a young female to be in charge of money, but then again from what i know of California the girls in a situation like this sleep there way to the top, GOOD P.R Well's Fargo,i know where not to bank, BELIEVE THAT

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Newland Center Branch at Huntington Beach, CA
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Unprofessional
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Cnorman, Jun. 21, 2012

I was waiting for a financial advisor for a while.  The Manager of the store was walking around very unprofessional and very "cocky".  The tellers were going back and forth with personal business that I should not have heard.  Then a customer comes in and offers to give a teller "Janet" a b12 shot. So they go in the back room and he gives the shot and he walks out.  The other tellers want in on this!!!!! Oh don't worry he will be back monthly!!!! Really, did I need to hear and see all this while I was banking? The manager was right there but he was too involved in his own self that he could not see how unprofessional his own office has become.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Palm Harbor Branch at Palm Harbor, FL
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Bank employees opening an account WITHOUT my authorization
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Integrity, Jun. 21, 2012

Today, 6/21/12, Thursday, I walked into the Doylestown Cross Keys branch in PA to pick up Euros for my trip.  I was appalled when the receptionist told me I had supposedly opened a "new" account with a Kristen whom I ordered the Euros the week before.

Greg the receptionist brought Kristen over who then lied that I had agreed to opening another account.  I was appalled at the gall!  Neither apologized as I told them to NEVER touch my money without written authorization!

Corrupt!   They were arrogant and patronizing!

Buyer beware!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Cross Keys Branch at Doylestown, PA
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