U.S. Bank, Review
U.S. Bank, Review
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us bank reversed a counter deposit without investigation
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by notpleased, Dec. 23, 2013
A 600 dollar counter deposit! US bank lost the money and the deposit slip! Blaming the computer for errors without actually looking at video tape to see the physical deposit.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Central & Philadelphia Albertsons Br at Chino, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby notpleased, Dec. 23, 2013
A 600 dollar counter deposit! US bank lost the money and the deposit slip! Blaming the computer for errors without actually looking at video tape to see the physical deposit.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Central & Philadelphia Albertsons Br at Chino, CA
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GREAT PLACE
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by LC717, Dec. 23, 2013
I just opened up an accoutn with these guys about a month ago and they have been so amzing !!! I have had to stop in two times to do some banking I was so overwhelemd with Christmas and so on. I was on a tight time frame and they opened up a line just beacause they could see how overwhlemed I was. I went to the drive up and forgot something , and they were beyond nice about unlike many other banks
I LOVE THIS BANK !!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monticello Branch at Monticello, MN
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Overall Ratingby LC717, Dec. 23, 2013
I just opened up an accoutn with these guys about a month ago and they have been so amzing !!! I have had to stop in two times to do some banking I was so overwhelemd with Christmas and so on. I was on a tight time frame and they opened up a line just beacause they could see how overwhlemed I was. I went to the drive up and forgot something , and they were beyond nice about unlike many other banks
I LOVE THIS BANK !!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monticello Branch at Monticello, MN
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US ban at patterson blvd poor customer service
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by perla50, Dec. 21, 2013
I still drive to a US bank far from this one and this is the closest one. I came in with my daughter to open an account for my daughter. They do not have a number system. You need to sit down in the lobby to wait for someone to come and get you. Almost 40 min sitting there are no one comes to say they will be with you in a moment. I went to a desk an the lady said she only does investments that I have to wait for the one lady in the whole bank to take care of me. When that lady finished she went behind the counter to help the other 2 tellers. When I asked the previous lady she had and attitude and told me "Well she was behind the counter from the beginning." What rudeness toward a customer. Do not say that there is customer service on Saturdays and you are not willing to do your job. You are sitting at the entrance of the bank and the customer service people are at the end of the building and whoever has to check does not even get up and walk towards you. I am done with this branch. People are more professional and friendlier at the Tricounty branch on 747. They are the reason why I still have an account with this bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fairfield Branch at Fairfield, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby perla50, Dec. 21, 2013
I still drive to a US bank far from this one and this is the closest one. I came in with my daughter to open an account for my daughter. They do not have a number system. You need to sit down in the lobby to wait for someone to come and get you. Almost 40 min sitting there are no one comes to say they will be with you in a moment. I went to a desk an the lady said she only does investments that I have to wait for the one lady in the whole bank to take care of me. When that lady finished she went behind the counter to help the other 2 tellers. When I asked the previous lady she had and attitude and told me "Well she was behind the counter from the beginning." What rudeness toward a customer. Do not say that there is customer service on Saturdays and you are not willing to do your job. You are sitting at the entrance of the bank and the customer service people are at the end of the building and whoever has to check does not even get up and walk towards you. I am done with this branch. People are more professional and friendlier at the Tricounty branch on 747. They are the reason why I still have an account with this bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fairfield Branch at Fairfield, OH
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Stole $100 from my account
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by StopSteeling, Dec. 19, 2013
I went in to bank to do a simple deposit of my paycheck with a $100 cash withdrawal. I had the deposit slip filled out properly. The counter agent did not process the cash withdrawal portion of that receipt. He told me that instead of doing all the work of cancelling that transaction, he would just process a new $100 withdrawal. I was skeptical but let him process a new ticket. Big mistake on my part. Before being fully processed, the original deposit was adjusted (I'm guessing by a supervisor or the teller) after I left. Making my original deposit minus $100 I had intended plus processing the additional $100 withdrawal that the teller created himself.
Either the drawer was $100 over at the end of his shift or he took the money. Why was the teller not questioned about this when his #'s didn't match. I have totally lost faith in this bank. Goodbye!
* this review was made on U.S. Bank, Ridgedale Branch at Hopkins, MN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby StopSteeling, Dec. 19, 2013
I went in to bank to do a simple deposit of my paycheck with a $100 cash withdrawal. I had the deposit slip filled out properly. The counter agent did not process the cash withdrawal portion of that receipt. He told me that instead of doing all the work of cancelling that transaction, he would just process a new $100 withdrawal. I was skeptical but let him process a new ticket. Big mistake on my part. Before being fully processed, the original deposit was adjusted (I'm guessing by a supervisor or the teller) after I left. Making my original deposit minus $100 I had intended plus processing the additional $100 withdrawal that the teller created himself.
Either the drawer was $100 over at the end of his shift or he took the money. Why was the teller not questioned about this when his #'s didn't match. I have totally lost faith in this bank. Goodbye!
* this review was made on U.S. Bank, Ridgedale Branch at Hopkins, MN
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Terrible Bank
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by Chen, Dec. 15, 2013
Big bank with terrible attitude. Why not go some small banks near it. Because they are small so they trade every customer well.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monmouth Branch at Monmouth, OR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Chen, Dec. 15, 2013
Big bank with terrible attitude. Why not go some small banks near it. Because they are small so they trade every customer well.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monmouth Branch at Monmouth, OR
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Terrible Bank
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by Chen, Dec. 15, 2013
Big bank with terrible attitude. Why not go some small banks near it. Because they are small so they trade every customer well.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monmouth Branch at Monmouth, OR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Chen, Dec. 15, 2013
Big bank with terrible attitude. Why not go some small banks near it. Because they are small so they trade every customer well.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monmouth Branch at Monmouth, OR
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Terrible Bank
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by Chen, Dec. 15, 2013
Big bank with terrible attitude. Why not go some small banks near it. Because they are small so they trade every customer well.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monmouth Branch at Monmouth, OR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Chen, Dec. 15, 2013
Big bank with terrible attitude. Why not go some small banks near it. Because they are small so they trade every customer well.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Monmouth Branch at Monmouth, OR
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Worst bank ever, I am closing my accounts!
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by peppermill5, Dec. 10, 2013
Very unhappy with this branch in particular. The service has been very poor. Staff seem inexperienced and negligent. On top of that they charge you unreasonable fees! I am done!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Westminster-Lowell Branch at Westminster, CO
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby peppermill5, Dec. 10, 2013
Very unhappy with this branch in particular. The service has been very poor. Staff seem inexperienced and negligent. On top of that they charge you unreasonable fees! I am done!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Westminster-Lowell Branch at Westminster, CO
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I hate corey tipton
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by unhappywithcorey, Dec. 10, 2013
I have had nothing but problems with corey tipton with the private client groop since I have started to have to deal wwith that disrespectful ass named corey
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, U.S. Bank Main Branch at Minneapolis, MN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby unhappywithcorey, Dec. 10, 2013
I have had nothing but problems with corey tipton with the private client groop since I have started to have to deal wwith that disrespectful ass named corey
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, U.S. Bank Main Branch at Minneapolis, MN
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I've become very dissatisfied
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by disappointedmama, Dec. 05, 2013
After years of excellent service from the Montrose, CO branch I've become very displeased with the handling of my accounts.I set up an automatic transfer to my savings account (admittedly to avoid the service fee) and then they more than doubled the fee. Next thing I know, I'm being charged right and left for anything and everything. I live 100 miles away from the branch now and can't deal with things quite as easily, so now I have to struggle to get the accounts closed without having to drive over 3 major snow covered passes in the winter. I wish it hadn't turned out this way.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on U.S. Bank, Montrose Branch at Montrose, CO
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby disappointedmama, Dec. 05, 2013
After years of excellent service from the Montrose, CO branch I've become very displeased with the handling of my accounts.I set up an automatic transfer to my savings account (admittedly to avoid the service fee) and then they more than doubled the fee. Next thing I know, I'm being charged right and left for anything and everything. I live 100 miles away from the branch now and can't deal with things quite as easily, so now I have to struggle to get the accounts closed without having to drive over 3 major snow covered passes in the winter. I wish it hadn't turned out this way.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on U.S. Bank, Montrose Branch at Montrose, CO
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by Disappointedhugely 2013-12-09 18:18:55
Wow - couldn't agree more. These guys have been amazingly brutal in the managing of our loan request. Both my wife and I are in the industry and have never seen a loan process take so long and with such poor communication. Save yourself the pain and go elsewhere.
customer
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by kellystewsrt, Dec. 04, 2013
Teller Kathy is amazing. and has grest personsluty. Nick is a very nice guy but needs more experienxe. He made a big mistake that cost me alot but he had the right intentions. Banker Kayla was a pure LIAR. Misled me and then lied about what she told me even with a witness. Obvious how she got ahead in her position. Compkete discust at her ability to carry her lie. Karma and God are watching how she mislesfs customets. DONT TRUST HER!@!! PURE LIES
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Sioux City - Hamilton Branch at Sioux City, IA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kellystewsrt, Dec. 04, 2013
Teller Kathy is amazing. and has grest personsluty. Nick is a very nice guy but needs more experienxe. He made a big mistake that cost me alot but he had the right intentions. Banker Kayla was a pure LIAR. Misled me and then lied about what she told me even with a witness. Obvious how she got ahead in her position. Compkete discust at her ability to carry her lie. Karma and God are watching how she mislesfs customets. DONT TRUST HER!@!! PURE LIES
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Sioux City - Hamilton Branch at Sioux City, IA
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Great bank...if you like fees and policies that bleed you dry...
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by JimDandy, Dec. 03, 2013
First off, the folks at the Rexburg branch are nice people. That being said, they work for a bank that has policies and fees that nickel and dime a low-income worker like me in ways I never thought possible. They're probably fine for wealthy people, but they charge money for just about everything they can. If they were trying to scare away lower-income people like me, they could've just posted a sign on the door saying they only want the rich there. If they had done that, I might've saved a few hundred bucks in the fees I accumulated for everything over the past year. USBank was a big mistake for me and my family, and it wasn't a cheap lesson to learn. Poor folks beware!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rexburg Branch at Rexburg, ID
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JimDandy, Dec. 03, 2013
First off, the folks at the Rexburg branch are nice people. That being said, they work for a bank that has policies and fees that nickel and dime a low-income worker like me in ways I never thought possible. They're probably fine for wealthy people, but they charge money for just about everything they can. If they were trying to scare away lower-income people like me, they could've just posted a sign on the door saying they only want the rich there. If they had done that, I might've saved a few hundred bucks in the fees I accumulated for everything over the past year. USBank was a big mistake for me and my family, and it wasn't a cheap lesson to learn. Poor folks beware!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rexburg Branch at Rexburg, ID
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Amazing service time and time again
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by Someoneofsomething, Dec. 01, 2013
My card was suspended for some reason, likely fraud as its happened in the past. The last time it happened, I reported it and was immediately refunded the fraudulent amount and asked to sign an affidavit and to mail it back (the postage was even paid by US Bank). This time my card was suspended because of suspicious charges and while some would be upset about this, I appreciate it as it could mean the difference from paying rent and being homeless. I was able to still withdraw from the branches and the fraud team reactivated my card after confirming the charges were okay. US Bank's fraud team is so amazing in my opinion.
As for the Safeway Brand in Yakima, WA: I have always had nothing short of 5 star customer service from the entire team: from teller to manager. Honestly, some of the other branches can be a bit of a pain to deal with, but this branch is definitely 5 stars.
The service from the fraud team and the team at the Safeway branch are what compelled me to write this review- something I rarely do.
Thank you
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Nob Hill Safeway Branch at Yakima, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Someoneofsomething, Dec. 01, 2013
My card was suspended for some reason, likely fraud as its happened in the past. The last time it happened, I reported it and was immediately refunded the fraudulent amount and asked to sign an affidavit and to mail it back (the postage was even paid by US Bank). This time my card was suspended because of suspicious charges and while some would be upset about this, I appreciate it as it could mean the difference from paying rent and being homeless. I was able to still withdraw from the branches and the fraud team reactivated my card after confirming the charges were okay. US Bank's fraud team is so amazing in my opinion.
As for the Safeway Brand in Yakima, WA: I have always had nothing short of 5 star customer service from the entire team: from teller to manager. Honestly, some of the other branches can be a bit of a pain to deal with, but this branch is definitely 5 stars.
The service from the fraud team and the team at the Safeway branch are what compelled me to write this review- something I rarely do.
Thank you
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Nob Hill Safeway Branch at Yakima, WA
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Dr Hernandez
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by DrHL, Nov. 22, 2013
Do NOT BANK HERE!!!
I wish , I could give a"0" or negative points!!!!
Truly!!!
The poorest!!!
Specification: Elmhurst Branch Location, IL
People!!!
Are we in America???
AWEFUL SERVICE, NEGATIVELY PERSONALIZED, disrespecting, exaltation allover
Manager ( Mr Tom) refused to provide his name, contact information , Headquarters information for complain, as well as written bank policy on why I got refusal of my legal request.
When I asked, if I will RETURN NEXT DAY , can I have the requested service provided, he sarcastically answered: " no, not tomorrow, not in one week, never!!!"
( I am filling so disrespected and down that I will file the complain with BBB and will contact the headquarters directly on Monday)
Oh, by the way, he suggested to google the information about bank Headquarters , after he refused to provide it per my request
Here is even better!!! Additional I was asked to leave and in case of my refusal, he will ask for help!!! I read previous survey, and the guy had the same exact issue: they are kicking you out "volunteerly" OR WILL ASK FOR "HELP"
Unbelievable !!!
TOTALLY DISRESPECTFUL!!!, IGNORATIVE and he also asked inappropriate questions, did not related toward the business itself. Also, I find it very interesting and unusual, he was avoiding and never made the eye contact with customer. His total superiority was completely remarkable and unreasonably cheap!!!
Are we in America?????
I never had no one disrespecting me in those kind of manners!!!
I am wondering, what kind of criteria bank administration is using to put those persons to manage respectful banking business? -This person- Mr Tom- does not have any clue about soft skills and managerial tools. Just clueless...
I guess
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Elmhurst Branch at Elmhurst, IL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DrHL, Nov. 22, 2013
Do NOT BANK HERE!!!
I wish , I could give a"0" or negative points!!!!
Truly!!!
The poorest!!!
Specification: Elmhurst Branch Location, IL
People!!!
Are we in America???
AWEFUL SERVICE, NEGATIVELY PERSONALIZED, disrespecting, exaltation allover
Manager ( Mr Tom) refused to provide his name, contact information , Headquarters information for complain, as well as written bank policy on why I got refusal of my legal request.
When I asked, if I will RETURN NEXT DAY , can I have the requested service provided, he sarcastically answered: " no, not tomorrow, not in one week, never!!!"
( I am filling so disrespected and down that I will file the complain with BBB and will contact the headquarters directly on Monday)
Oh, by the way, he suggested to google the information about bank Headquarters , after he refused to provide it per my request
Here is even better!!! Additional I was asked to leave and in case of my refusal, he will ask for help!!! I read previous survey, and the guy had the same exact issue: they are kicking you out "volunteerly" OR WILL ASK FOR "HELP"
Unbelievable !!!
TOTALLY DISRESPECTFUL!!!, IGNORATIVE and he also asked inappropriate questions, did not related toward the business itself. Also, I find it very interesting and unusual, he was avoiding and never made the eye contact with customer. His total superiority was completely remarkable and unreasonably cheap!!!
Are we in America?????
I never had no one disrespecting me in those kind of manners!!!
I am wondering, what kind of criteria bank administration is using to put those persons to manage respectful banking business? -This person- Mr Tom- does not have any clue about soft skills and managerial tools. Just clueless...
I guess
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Elmhurst Branch at Elmhurst, IL
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Great Customer Experience for 2 years PLUS
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by BrandonSchwab, Nov. 20, 2013
I've had nothing but a great experience at this branch of US bank. Joe and Brad are great people that make me feel welcome and not a number. I can't believe the bad reviews I just saw online and wanted to make it known this branch is not how they described. I typically don't write these type of reviews as I'm busy but this branch has out performed much bigger banks such as Chase and Bank of America (bunch of idiots there)
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Mchenry Meijer Branch at Mchenry, IL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BrandonSchwab, Nov. 20, 2013
I've had nothing but a great experience at this branch of US bank. Joe and Brad are great people that make me feel welcome and not a number. I can't believe the bad reviews I just saw online and wanted to make it known this branch is not how they described. I typically don't write these type of reviews as I'm busy but this branch has out performed much bigger banks such as Chase and Bank of America (bunch of idiots there)
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Mchenry Meijer Branch at Mchenry, IL
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Horrible Service
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by SaraR, Nov. 09, 2013
Shane Francis the branch manager at this US Bank location failed to send out an ordered wire causing me to lose out on a 60K deal. Not only he did not apologize, he raised his voice on me and requested me to leave his office otherwise he will call the cops. I am amazed how low US bank's standards have become. Most incompetent manager and staff. Closed all my accounts after 8 years due to the behavior and customer service at this branch. DO not Bank Here!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Redlands Vons Branch at Redlands, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SaraR, Nov. 09, 2013
Shane Francis the branch manager at this US Bank location failed to send out an ordered wire causing me to lose out on a 60K deal. Not only he did not apologize, he raised his voice on me and requested me to leave his office otherwise he will call the cops. I am amazed how low US bank's standards have become. Most incompetent manager and staff. Closed all my accounts after 8 years due to the behavior and customer service at this branch. DO not Bank Here!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Redlands Vons Branch at Redlands, CA
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Complaint Regarding This Office
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by Sunshine7777, Nov. 08, 2013
Over the past couple of years I have dealt with this branch. On several occasions I have noticed one particular teller that seems to be very nosy. You are working with another teller and she will ease drop on the conversation and will look over at your account on the screen. I don't appreciate this and I plan to make a more formal complaint with the manager.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Cherry & Ten Mile Albertsons Branch at Meridian, ID
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sunshine7777, Nov. 08, 2013
Over the past couple of years I have dealt with this branch. On several occasions I have noticed one particular teller that seems to be very nosy. You are working with another teller and she will ease drop on the conversation and will look over at your account on the screen. I don't appreciate this and I plan to make a more formal complaint with the manager.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Cherry & Ten Mile Albertsons Branch at Meridian, ID
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The Nashville Bank on Broadway
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by Whubner, Nov. 07, 2013
Do not bank at the US Bank on Broadway (or anywhere else for that matter). They are at best inept, at worse criminal. They will take your money, deposit in in an account they decided to close and then tell you you cannot have your money back unless you write them a letter and wait 60 days. Last straw. Never ever using US bank or any commercial bank again.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Broadway-West End Branch at Nashville, TN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Whubner, Nov. 07, 2013
Do not bank at the US Bank on Broadway (or anywhere else for that matter). They are at best inept, at worse criminal. They will take your money, deposit in in an account they decided to close and then tell you you cannot have your money back unless you write them a letter and wait 60 days. Last straw. Never ever using US bank or any commercial bank again.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Broadway-West End Branch at Nashville, TN
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Lomita US Bank Branch is the WORST!!!
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by Nomoremrniceguy, Nov. 06, 2013
The branch in Lomita is the WORST!!! All the tellers have horrible, unprofessional attitudes, compounded by the branchmanager. Every time have had the unfortunate need to enter this place has been worse than the time before. Why must the tellers be so snippy? Rude is an understatement for this staff. Is it a prerequesite 2 b unfriendlyand rude to be hired here? Is it just me? Stay far away from this place!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lomita Branch at Lomita, CA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Nomoremrniceguy, Nov. 06, 2013
The branch in Lomita is the WORST!!! All the tellers have horrible, unprofessional attitudes, compounded by the branchmanager. Every time have had the unfortunate need to enter this place has been worse than the time before. Why must the tellers be so snippy? Rude is an understatement for this staff. Is it a prerequesite 2 b unfriendlyand rude to be hired here? Is it just me? Stay far away from this place!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lomita Branch at Lomita, CA
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Jennifer Ficken
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by ccrental09, Nov. 05, 2013
I have been banking with this branch since 2009. We have finally transfer everything loan, checking and savings with them. Also we run a business and they are very very small business aware and helpful. Staff is very upbeat and helpful. If any issues arise I have an answer from them with in an hour. Highly recommend this branch and the products they offer. Especially the Flex reward Credit card!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, High Ridge Office at High Ridge, MO
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby ccrental09, Nov. 05, 2013
I have been banking with this branch since 2009. We have finally transfer everything loan, checking and savings with them. Also we run a business and they are very very small business aware and helpful. Staff is very upbeat and helpful. If any issues arise I have an answer from them with in an hour. Highly recommend this branch and the products they offer. Especially the Flex reward Credit card!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, High Ridge Office at High Ridge, MO
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