U.S. Bank, Review
U.S. Bank, Review
Average rating
based on 959 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
< Previous Page | Next Page > Page 29 of 48
Awful;
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Leannab91, May. 16, 2013
This branch is very dull, not a positive environment. I have banked with US bank for about 7 years and this branch by far is the worst. Always having new people, branch managers leaving, 0 bankers available, 0 tellers available. very unorganized. I believe maybe one teller has a drop of good customer service skills. maybe you should start hiring better people??? Im not sure but this experience was awful and I would never go back to this branch nor refer someone else to.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hollywood Branch at Portland, OR
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Leannab91, May. 16, 2013
This branch is very dull, not a positive environment. I have banked with US bank for about 7 years and this branch by far is the worst. Always having new people, branch managers leaving, 0 bankers available, 0 tellers available. very unorganized. I believe maybe one teller has a drop of good customer service skills. maybe you should start hiring better people??? Im not sure but this experience was awful and I would never go back to this branch nor refer someone else to.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hollywood Branch at Portland, OR
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
USBank Glen Ellyn
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Reviewer2, May. 15, 2013
I don't know about other locations, but I know the service at this location is a joke. Customer service reps stand around talking to each other and the bankers are completely clueless on their own banking products. Worse banking service I have ever received. Definitely do not recommend banking with USBank based on my experience at this branch.
* this review was made on U.S. Bank, Roosevelt Road Branch at Glen Ellyn, IL
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Reviewer2, May. 15, 2013
I don't know about other locations, but I know the service at this location is a joke. Customer service reps stand around talking to each other and the bankers are completely clueless on their own banking products. Worse banking service I have ever received. Definitely do not recommend banking with USBank based on my experience at this branch.
* this review was made on U.S. Bank, Roosevelt Road Branch at Glen Ellyn, IL
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
A joke doesn't begin to describe this place
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 123456asd, May. 11, 2013
The people are usually clueless as to whats going on I have an ongoing fraud claim that's on going because theres no comunication, I've been told three times it's been resolved only to find out it wasn't. They won't call you if theres a problem with your account, you have to call them . In my opinion it would make more sense to bank out of a shoe box hidden in your house then with this bank. The tellers are nice but that only goes so far in a situation like mine.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Danville Branch at Danville, KY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 123456asd, May. 11, 2013
The people are usually clueless as to whats going on I have an ongoing fraud claim that's on going because theres no comunication, I've been told three times it's been resolved only to find out it wasn't. They won't call you if theres a problem with your account, you have to call them . In my opinion it would make more sense to bank out of a shoe box hidden in your house then with this bank. The tellers are nice but that only goes so far in a situation like mine.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Danville Branch at Danville, KY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by msjopo 2013-05-17 10:03:50
I have to say I am so so mad at this bank!!! I came in to cash a $60 check from a member of their bank. They charged me $5.00. Strange enough my neice was cashing a check for $50.00 and they didn't charge her at all. What a rip off..............You don't even honor your own clients checks. I can honestly say this bank is horrible that it would charge someone to cash a check that was drawn on their bank. US BANK On Louisanna in Albuquerque, NM
A great place to bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tazzari, May. 09, 2013
The Edmonds branch of US Bank feels like a small-town bank, and I mean that in the highest terms: friendly, people know your name, someone always says good-bye, etc. I have had nothing but very good service, though once or twice the wait has been around 5 minutes when someone was having a problem - and it does sometimes seem that the bank is a little understaffed.
if I had any complaint - and the pluses FAR outweigh any negatives - it is that the staff turnover seems to be high; you get to know one excellent teller, and then he/she moves. But the staff that remain are wonderful - I even brought flowers for one teller who put in the extra mile for me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Edmonds Branch at Edmonds, WA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tazzari, May. 09, 2013
The Edmonds branch of US Bank feels like a small-town bank, and I mean that in the highest terms: friendly, people know your name, someone always says good-bye, etc. I have had nothing but very good service, though once or twice the wait has been around 5 minutes when someone was having a problem - and it does sometimes seem that the bank is a little understaffed.
if I had any complaint - and the pluses FAR outweigh any negatives - it is that the staff turnover seems to be high; you get to know one excellent teller, and then he/she moves. But the staff that remain are wonderful - I even brought flowers for one teller who put in the extra mile for me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Edmonds Branch at Edmonds, WA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Usbank
Overall Rating
Office Environment & Staff
Waiting Time
by Laylaisack, May. 09, 2013
I am sitting in the lobby right now, I've been sitting here for 20 mins waiting on a banker.. 20 mins.. I walked in went up to a teller Brooke after I patiently waited in line asking for help cause they have no bankers out here, she dismissed me and then told me to have a seat again. There are no bankers out here I replyed do you know how long it will be until I can see served. She dismissed me again.. And you wonder why I closed my account here. The employees are rude, I will take my business and money elsewhere
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wisconsin At 26th Branch at Milwaukee, WI
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Laylaisack, May. 09, 2013
I am sitting in the lobby right now, I've been sitting here for 20 mins waiting on a banker.. 20 mins.. I walked in went up to a teller Brooke after I patiently waited in line asking for help cause they have no bankers out here, she dismissed me and then told me to have a seat again. There are no bankers out here I replyed do you know how long it will be until I can see served. She dismissed me again.. And you wonder why I closed my account here. The employees are rude, I will take my business and money elsewhere
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wisconsin At 26th Branch at Milwaukee, WI
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
I love this bank, they are very nice and I don't even have a big bank balance!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AustinCarol, Apr. 27, 2013
I opened a 2nd account her. . On-line is free if you keep, I think $100 a month average and get $25 put into savings each month. They are so friendly, they know my name and treat me like I am a 'million bucks'. I wanted to make this our only bank, but my husband wants to stick with his downtown credit union which is hard to get to for me. Magnolia has a parking lot and there is no waiting.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Magnolia Branch at Seattle, WA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby AustinCarol, Apr. 27, 2013
I opened a 2nd account her. . On-line is free if you keep, I think $100 a month average and get $25 put into savings each month. They are so friendly, they know my name and treat me like I am a 'million bucks'. I wanted to make this our only bank, but my husband wants to stick with his downtown credit union which is hard to get to for me. Magnolia has a parking lot and there is no waiting.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Magnolia Branch at Seattle, WA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
long time client
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by longtimeclient, Apr. 24, 2013
Been banking at this location since 1996. Its my neighborhood bank and my wife and I are very satisfied with it, always. Very professional and courteous staff.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, North Hollywood Branch at North Hollywood, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby longtimeclient, Apr. 24, 2013
Been banking at this location since 1996. Its my neighborhood bank and my wife and I are very satisfied with it, always. Very professional and courteous staff.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, North Hollywood Branch at North Hollywood, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
U.S Bank
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by JasmineJ, Apr. 18, 2013
GREAT SERVICE!! So pleased with the help of teller Bo Fallin. he was polite & helped me with my account. Thank You! I was considering closing my account but with his help I am happier with Us Bank then i have been!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Carter Road Branch at Owensboro, KY
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby JasmineJ, Apr. 18, 2013
GREAT SERVICE!! So pleased with the help of teller Bo Fallin. he was polite & helped me with my account. Thank You! I was considering closing my account but with his help I am happier with Us Bank then i have been!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Carter Road Branch at Owensboro, KY
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Exceptional Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rrnavarrette, Apr. 18, 2013
Great service, great hours, great people!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Brookhurst & Edinger Albertsons at Fountain Valley, CA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rrnavarrette, Apr. 18, 2013
Great service, great hours, great people!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Brookhurst & Edinger Albertsons at Fountain Valley, CA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Excellent and Friendly Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rrnavarrette, Apr. 18, 2013
This branch is helpful and personable. My transactions are always handled promptly and accurately, no waiting, great extended hours!
FYI its inside Albertsons which has a Redbox & Starbucks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Brookhurst & Edinger Albertsons at Fountain Valley, CA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rrnavarrette, Apr. 18, 2013
This branch is helpful and personable. My transactions are always handled promptly and accurately, no waiting, great extended hours!
FYI its inside Albertsons which has a Redbox & Starbucks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Brookhurst & Edinger Albertsons at Fountain Valley, CA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Excellent and Friendly Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rrnavarrette, Apr. 18, 2013
This branch is helpful and personable. My transactions are always handled promptly and accurately, no waiting, great extended hours!
FYI its inside Albertsons which has a Redbox & Starbucks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Brookhurst & Edinger Albertsons at Fountain Valley, CA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rrnavarrette, Apr. 18, 2013
This branch is helpful and personable. My transactions are always handled promptly and accurately, no waiting, great extended hours!
FYI its inside Albertsons which has a Redbox & Starbucks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Brookhurst & Edinger Albertsons at Fountain Valley, CA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
ibo
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by leila, Apr. 15, 2013
I had never had a good experience with this specific branch in Rose Park. Problems were never solved when asked for assistance. Tried to wire money from this bank and the wire never went through. Tried to do notary, no one knew how to do notary. Tried to call and discuss overdraft situations, no one cared enough to even consider what I was talking about. I only go to this bank when am in a hurry and can't make it to the next stop otherwise, I look for another branch to do my business with. This bank has the poorest customer service ever.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Rose Park Smith's Branch at Salt Lake City, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby leila, Apr. 15, 2013
I had never had a good experience with this specific branch in Rose Park. Problems were never solved when asked for assistance. Tried to wire money from this bank and the wire never went through. Tried to do notary, no one knew how to do notary. Tried to call and discuss overdraft situations, no one cared enough to even consider what I was talking about. I only go to this bank when am in a hurry and can't make it to the next stop otherwise, I look for another branch to do my business with. This bank has the poorest customer service ever.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Rose Park Smith's Branch at Salt Lake City, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Bankshvfeez 2017-11-17 02:13:43
This is a small, in-store branch so they don't have all the amenities that a man branch would have. None-the-less, I go to this one often because it's located in the store I shop at. Unfortunately,as stated before, this branch doesn't have very good customer service. 3 employees will be standing around (watching one work)while a long line forms but they don't step up to help. It's frustratingly annoying! Other than that, as far as the rest goes they have helped me monetarily when I needed it. I agree that the fees are ridiculous. A person shouldn't have to pay to write a check to a family member or be charged $35 if I spend a dollar over my limit. I mean, if I didn't have the dollar, how in the world do they expect me to pay them $35+$1 back? However, the fact of the matter is, I could avoid all this if I opened up a credit union account, right? Which I did. Now I'm happy. Banks= large fees. It's just how it is.
Fees are out of line
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kwesty1214, Apr. 08, 2013
I've always been happy with US Bank -- my husband and I have been with them since they were FirstStar. However, they charge fees for EVERY LITTLE THING! Plus, they put a 10 day hold on all checks over a certain amount. So if you get a Christmas bonus and it is a large amount -- you won't see it until after the new year. This is legal but a good bank with good customer service should wave this fee. The latest fee -- $8 per statement to get copies of past statements (that's without copies of checks!) I could go on and on but the petty fees have us discussing a new way to bank going forward.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Milford Meijer Branch at Milford, OH
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kwesty1214, Apr. 08, 2013
I've always been happy with US Bank -- my husband and I have been with them since they were FirstStar. However, they charge fees for EVERY LITTLE THING! Plus, they put a 10 day hold on all checks over a certain amount. So if you get a Christmas bonus and it is a large amount -- you won't see it until after the new year. This is legal but a good bank with good customer service should wave this fee. The latest fee -- $8 per statement to get copies of past statements (that's without copies of checks!) I could go on and on but the petty fees have us discussing a new way to bank going forward.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Milford Meijer Branch at Milford, OH
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
US Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JimS, Apr. 08, 2013
US Bank , is horrible both business and personal. Fees and charges that are out of line. DO not expect help in any way. This Bank is awful, and I would never recommend!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lisle Branch at Lisle, IL
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JimS, Apr. 08, 2013
US Bank , is horrible both business and personal. Fees and charges that are out of line. DO not expect help in any way. This Bank is awful, and I would never recommend!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lisle Branch at Lisle, IL
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Factoria Bank Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bettijc, Apr. 06, 2013
I have had to do several in-person transactions with this branch and they are not very buttoned up, causing me to make multiple trips to the branch that would have been unnecessary if they would have done it right the first time.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bettijc, Apr. 06, 2013
I have had to do several in-person transactions with this branch and they are not very buttoned up, causing me to make multiple trips to the branch that would have been unnecessary if they would have done it right the first time.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Disappointed with the Mortgage group
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by worstservice, Apr. 04, 2013
I have been trying to process my mortgage application with this bank for 9 months now. The rep is slow, the loan processing is slow and the overall lack of customer service is down right disappointing. I am currently out of pocket of over $750.00 and the excuses for the delays get bigger. Do not recommend this Bank. My first mtg closed in 4 weeks with another bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lomas Blvd Branch at Albuquerque, NM
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby worstservice, Apr. 04, 2013
I have been trying to process my mortgage application with this bank for 9 months now. The rep is slow, the loan processing is slow and the overall lack of customer service is down right disappointing. I am currently out of pocket of over $750.00 and the excuses for the delays get bigger. Do not recommend this Bank. My first mtg closed in 4 weeks with another bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lomas Blvd Branch at Albuquerque, NM
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by turtle, Apr. 02, 2013
I don't see what keeps them in business. Maybe government handouts? They don't really ack like a community bank any longer. Too bad. There are so few left
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Palm Desert - El Paseo Branch at Palm Desert, CA
1 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby turtle, Apr. 02, 2013
I don't see what keeps them in business. Maybe government handouts? They don't really ack like a community bank any longer. Too bad. There are so few left
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Palm Desert - El Paseo Branch at Palm Desert, CA
1 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
RUDE - now i remember why i will never be their customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kba3000, Mar. 29, 2013
Wow, you ask a question and Jennifer the Mgr at the Smith's Branch in Gardnerville is downright rude. You would think they would be nice to at least try to get me as a customer or find out if I am one. So obnoxious. Now I remember why I don't bank there and never will.
* this review was made on U.S. Bank, Gardnerville Smith's Branch at Gardnerville, NV
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kba3000, Mar. 29, 2013
Wow, you ask a question and Jennifer the Mgr at the Smith's Branch in Gardnerville is downright rude. You would think they would be nice to at least try to get me as a customer or find out if I am one. So obnoxious. Now I remember why I don't bank there and never will.
* this review was made on U.S. Bank, Gardnerville Smith's Branch at Gardnerville, NV
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Very unhappy customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Johanna, Mar. 25, 2013
Staff was very rude to me in Field Ertel (Meijer) location and because of that I closed my account today after 8 years.
And my husband will do the same after 10 years being loyal customer,what a shame.
Would not recommend this location,please choose different branch.
Sincerely,unhappy costumer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fields Ertel Meijer Branch at Loveland, OH
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Johanna, Mar. 25, 2013
Staff was very rude to me in Field Ertel (Meijer) location and because of that I closed my account today after 8 years.
And my husband will do the same after 10 years being loyal customer,what a shame.
Would not recommend this location,please choose different branch.
Sincerely,unhappy costumer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fields Ertel Meijer Branch at Loveland, OH
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Best Staff I've EVER Worked With
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JaneV, Mar. 23, 2013
I switched to US Bank, after seeing how Peggy Lemon and her staff treated my Uncle, when the time came for me to assist him with his affairs. My Aunt and Uncle had been with US Bank for nearly 40 years. The entire staff are always happy to help and have been fair and honest with me. Peggy in particular, went way far and beyond, when it came to my Aunt and Uncle. My elderly aunt and uncle were so fond of Peggy, and trusted her so much, that my uncle stopped in one day for the sole reason of the zipper on his coat being stuck, and Peggy graciously helped him. This is the finest example of courtiousness and genuine caring, that can be shown to any customer. As the Bank Manager, she leads by example and from everything I've seen, her staff are happy to follow.
I am proud to call myself a customer of US Bank! In this day and age, it has been my experience, that the respect you show people, is usually recipricated. Good customers usually receive the best customer service. Disgruntled customers, generally but not always, have their own irresponsibility to blame.
Thank you US Bank and thank you Peggy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 56th And O Branch at Lincoln, NE
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JaneV, Mar. 23, 2013
I switched to US Bank, after seeing how Peggy Lemon and her staff treated my Uncle, when the time came for me to assist him with his affairs. My Aunt and Uncle had been with US Bank for nearly 40 years. The entire staff are always happy to help and have been fair and honest with me. Peggy in particular, went way far and beyond, when it came to my Aunt and Uncle. My elderly aunt and uncle were so fond of Peggy, and trusted her so much, that my uncle stopped in one day for the sole reason of the zipper on his coat being stuck, and Peggy graciously helped him. This is the finest example of courtiousness and genuine caring, that can be shown to any customer. As the Bank Manager, she leads by example and from everything I've seen, her staff are happy to follow.
I am proud to call myself a customer of US Bank! In this day and age, it has been my experience, that the respect you show people, is usually recipricated. Good customers usually receive the best customer service. Disgruntled customers, generally but not always, have their own irresponsibility to blame.
Thank you US Bank and thank you Peggy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 56th And O Branch at Lincoln, NE
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
< Previous Page | Next Page > Page 29 of 48
Banks Nearby
KeyBank, NORTHWEST BRANCH (0.3 miles)
Full Service Brick and Mortar Office
1536 Nw Market St
Seattle, WA 98107
Full Service Brick and Mortar Office
1536 Nw Market St
Seattle, WA 98107
Wells Fargo Bank, BALLARD BRANCH (0.4 miles)
Full Service Brick and Mortar Office
1819 Nw Market St
Seattle, WA 98107
Full Service Brick and Mortar Office
1819 Nw Market St
Seattle, WA 98107
Bank of America, BALLARD BRANCH (0.4 miles)
Full Service Brick and Mortar Office
2010 Nw Market St
Seattle, WA 98107
Full Service Brick and Mortar Office
2010 Nw Market St
Seattle, WA 98107
Washington Federal Bank, BALLARD BRANCH (0.5 miles)
Full Service Brick and Mortar Office
2020 Nw Market St
Seattle, WA 98107
Full Service Brick and Mortar Office
2020 Nw Market St
Seattle, WA 98107
Umpqua Bank, BALLARD BRANCH (0.5 miles)
Full Service Brick and Mortar Office
5512 22nd Ave Nw
Seattle, WA 98107
Full Service Brick and Mortar Office
5512 22nd Ave Nw
Seattle, WA 98107