TD Bank, Review
TD Bank, Review
Average rating
based on 397 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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slow responce
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by Jrexach, May. 06, 2013
I totally agree this branch is slow and unresponsive.
I opened an account and they made a mistake and recorded my social security number off by one digit.
I presented the proper documentation and I am still waiting for them to correct it
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Pelham Parkway Branch at Bronx, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jrexach, May. 06, 2013
I totally agree this branch is slow and unresponsive.
I opened an account and they made a mistake and recorded my social security number off by one digit.
I presented the proper documentation and I am still waiting for them to correct it
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Pelham Parkway Branch at Bronx, NY
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Worst Branch ever
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by needham123, May. 03, 2013
This branch is very unprofessional. I am all for diversity in the work force but there is a huge cultural barrier here, to the point where it is uncomfortable to interact with. I have seen the manager being very abusive to her employees. she talks about race and booty calls. This store is a law suit waiting to happen.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby needham123, May. 03, 2013
This branch is very unprofessional. I am all for diversity in the work force but there is a huge cultural barrier here, to the point where it is uncomfortable to interact with. I have seen the manager being very abusive to her employees. she talks about race and booty calls. This store is a law suit waiting to happen.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
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Lack of Professionalism and Respect!
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by suhey23, May. 01, 2013
The cashiers do not know how to respect a man who deposits large sums of money who is married. I don't know if the single cashiers are money hungry or what?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 49th And Madison Branch at New York, NY
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby suhey23, May. 01, 2013
The cashiers do not know how to respect a man who deposits large sums of money who is married. I don't know if the single cashiers are money hungry or what?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 49th And Madison Branch at New York, NY
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by bobbanker 2013-07-24 16:37:57
you earn respect. you dont earn it waving around a fat wallet.
TD Bank, Bluffton Hwy 278, Bluffton, SC
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by johnnyk, Apr. 13, 2013
I saw mixed reviews on TD Bank and I think it's an injustice to the individual employees that all of their sites are rolled into a TD Bank review and rating.
In particular, the TD employees at the Bluffton, SC get 5 star ratings from my wife & me!!! They have been superb in all customer satisfaction dimensions and we highly recommend doing business with them if you live in the area.
We only started doing business with them about 3 months ago in conjunction with purchasing a home in the vicinity and have had interactions with six of their personnel and every one has been excellent!!
The only general deficiency we have noted is that TD Bank's enterprise-wide software applications could be more state of the art
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bluffton Hwy 278 Branch at Bluffton, SC
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby johnnyk, Apr. 13, 2013
I saw mixed reviews on TD Bank and I think it's an injustice to the individual employees that all of their sites are rolled into a TD Bank review and rating.
In particular, the TD employees at the Bluffton, SC get 5 star ratings from my wife & me!!! They have been superb in all customer satisfaction dimensions and we highly recommend doing business with them if you live in the area.
We only started doing business with them about 3 months ago in conjunction with purchasing a home in the vicinity and have had interactions with six of their personnel and every one has been excellent!!
The only general deficiency we have noted is that TD Bank's enterprise-wide software applications could be more state of the art
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bluffton Hwy 278 Branch at Bluffton, SC
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Great Bank
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by Customer2222, Apr. 12, 2013
I opened my account here as i moved to the area. The staff was amazing. They seemed to look at me as a personan dnot a number. They were able to print my debit card instantlywhich was soo cool. They are also open longer hours than all the other banks. The manager even came over and introduced herself while i was waiting for my deposit slip.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Putney Road Branch at Brattleboro, VT
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Customer2222, Apr. 12, 2013
I opened my account here as i moved to the area. The staff was amazing. They seemed to look at me as a personan dnot a number. They were able to print my debit card instantlywhich was soo cool. They are also open longer hours than all the other banks. The manager even came over and introduced herself while i was waiting for my deposit slip.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Putney Road Branch at Brattleboro, VT
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Fabulous service!
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by Lmelloteta, Apr. 10, 2013
I have been banking at this branch since it opened and have found the service to quick and professional. They go out of their way to meet the needs of their account holders.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Westhampton Beach Branch at Westhampton Beach, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Lmelloteta, Apr. 10, 2013
I have been banking at this branch since it opened and have found the service to quick and professional. They go out of their way to meet the needs of their account holders.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Westhampton Beach Branch at Westhampton Beach, NY
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by happyinriverhead 2014-07-24 08:54:16
OMG this is banking at its best. Why cant other financial institutions follow their lead? Only one problem for me, I live in Riverhead and there is no TD bank to be found at that location. Could it be the other banks are afraid? I think so. Thank you TD bank!
The worst customer service a bank can have, they belong in farms there all animals
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by Justin, Apr. 05, 2013
I thought when you go to a bank people are suppose to act in a professional manner, there all rude, they have horrible customer service
They should just close this branch down. By far Howard beach has normal respective king human beings. Maybe management should have some kind of meeting in this place or change employees they are by far the worst
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Ozone Park Branch at Ozone Park, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Justin, Apr. 05, 2013
I thought when you go to a bank people are suppose to act in a professional manner, there all rude, they have horrible customer service
They should just close this branch down. By far Howard beach has normal respective king human beings. Maybe management should have some kind of meeting in this place or change employees they are by far the worst
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Ozone Park Branch at Ozone Park, NY
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Mr
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by rrichter, Apr. 05, 2013
The customer service at this branch is dismal. I have my personal AND checking accounts with this bank and still get "Cold" service when I go into the branch for any reason. The tellers are fine...all who sit behind a desk are not.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Brunswick/Ryders Lane Branch at East Brunswick, NJ
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rrichter, Apr. 05, 2013
The customer service at this branch is dismal. I have my personal AND checking accounts with this bank and still get "Cold" service when I go into the branch for any reason. The tellers are fine...all who sit behind a desk are not.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Brunswick/Ryders Lane Branch at East Brunswick, NJ
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Love it here!
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by VickersRV, Apr. 04, 2013
I do love this bank do to the fact that everyone here rocks. There personable and friendly also helpful when I needed to open another account for my business. It's great that Sonya, Dixie & the Hispanic chick in the drive thru with glasses which I can't remember her name are the best.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, New Smyrna Branch at New Smyrna Beach, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby VickersRV, Apr. 04, 2013
I do love this bank do to the fact that everyone here rocks. There personable and friendly also helpful when I needed to open another account for my business. It's great that Sonya, Dixie & the Hispanic chick in the drive thru with glasses which I can't remember her name are the best.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, New Smyrna Branch at New Smyrna Beach, FL
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Owner
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by wendy123, Apr. 01, 2013
I hate this bank but unfortunately they bought out the previous bank.
I personally dont care if they are open saturday and sundays.
The manager of my branch is down right rude. Everyone at the bank does things differently. One person cashes my checks another says only my husband can cash our checks. Mind you both our names are on the accounts.
Everyone at the bank is clueless and slow as molasses~
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Winter Garden Branch at Winter Garden, FL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby wendy123, Apr. 01, 2013
I hate this bank but unfortunately they bought out the previous bank.
I personally dont care if they are open saturday and sundays.
The manager of my branch is down right rude. Everyone at the bank does things differently. One person cashes my checks another says only my husband can cash our checks. Mind you both our names are on the accounts.
Everyone at the bank is clueless and slow as molasses~
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Winter Garden Branch at Winter Garden, FL
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Convenient but some employees have unpleasant attitudes
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by secretr, Mar. 30, 2013
I've been with this bank for a couple years. This particular branch used to have a very nice employee who usually served me. She knew exactly who my boyfriend and I were and she was always extremely helpful and went out of her way to make our experience a good one. She ended up leaving because she hated working for TD and began working at a competitor across the street. After she left, I really noticed the lack of respect and customer service provided by some of the other employees. There is one employee (always wear her brown hair in a ponytail, no makeup, clothes sloppy) who has been very rude to my mother and I on multiple occasions when we have stopped in to make deposits or exchange Canadian dollars. She is condescending and always blames the customer when she makes a mistake or is not explaining things clearly. She is the main reason I am rating the bank so low. I dread seeing her frowning face when I pull up to the window. I have dealt with one of the managers and she was quite nice and helpful. There is a blonde girl who is also very nice and helpful. Two of the other girls that have served me are constantly laughing at jokes their coworkers are making while they're serving me. They barely acknowledge that I'm there and push my deposit slip through to me with barely a "Have a nice day." It would be great if they would fire those few employees who offer poor service, I would like their bank much better, but from what I've heard TD offers poor benefits and employees who work for them are generally unhappy so it's hard to get good employees to stay.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Kennebunk Branch at Kennebunk, ME
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby secretr, Mar. 30, 2013
I've been with this bank for a couple years. This particular branch used to have a very nice employee who usually served me. She knew exactly who my boyfriend and I were and she was always extremely helpful and went out of her way to make our experience a good one. She ended up leaving because she hated working for TD and began working at a competitor across the street. After she left, I really noticed the lack of respect and customer service provided by some of the other employees. There is one employee (always wear her brown hair in a ponytail, no makeup, clothes sloppy) who has been very rude to my mother and I on multiple occasions when we have stopped in to make deposits or exchange Canadian dollars. She is condescending and always blames the customer when she makes a mistake or is not explaining things clearly. She is the main reason I am rating the bank so low. I dread seeing her frowning face when I pull up to the window. I have dealt with one of the managers and she was quite nice and helpful. There is a blonde girl who is also very nice and helpful. Two of the other girls that have served me are constantly laughing at jokes their coworkers are making while they're serving me. They barely acknowledge that I'm there and push my deposit slip through to me with barely a "Have a nice day." It would be great if they would fire those few employees who offer poor service, I would like their bank much better, but from what I've heard TD offers poor benefits and employees who work for them are generally unhappy so it's hard to get good employees to stay.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Kennebunk Branch at Kennebunk, ME
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David reeds
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by davidreeds, Mar. 26, 2013
Hi i am writing this just because this bank has made my life hell..they are not able to process a request that you give to them and there people who are working there have no manners and respect to talk to there customers..being a part of this bank i would not advice anyone to open any account with this bank and i would not personally deal with them anymore..sorry to say this but by carrying this attitude you would not last very long in this business that i assure you..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bartow Branch at Bartow, FL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby davidreeds, Mar. 26, 2013
Hi i am writing this just because this bank has made my life hell..they are not able to process a request that you give to them and there people who are working there have no manners and respect to talk to there customers..being a part of this bank i would not advice anyone to open any account with this bank and i would not personally deal with them anymore..sorry to say this but by carrying this attitude you would not last very long in this business that i assure you..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bartow Branch at Bartow, FL
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Don't Expect a Call Back
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by MEAGAIN, Mar. 22, 2013
Called this branch three times thus far without a call back. Asked to speak with someone about a home equity line of credit and was told that Edwardo was busy with a customer on Tuesday and would call that day. No call. Called again on Wednesday and was told Edwardo was off that day and the branch manager Orlando assured me he would call on Thursday. No call Thursday. Called again today Friday to be told Edwardo is on lunch and Orlando has gone home for the day. Guess there really is bankers hours.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Kissimmee Branch at Kissimmee, FL
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MEAGAIN, Mar. 22, 2013
Called this branch three times thus far without a call back. Asked to speak with someone about a home equity line of credit and was told that Edwardo was busy with a customer on Tuesday and would call that day. No call. Called again on Wednesday and was told Edwardo was off that day and the branch manager Orlando assured me he would call on Thursday. No call Thursday. Called again today Friday to be told Edwardo is on lunch and Orlando has gone home for the day. Guess there really is bankers hours.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Kissimmee Branch at Kissimmee, FL
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by Balloo 2017-12-13 04:42:27
I can fully agree with this reviewer. I have an account with this same bank at this very branch. However I live in England(United Kingdom).I have written twice to inform customer services on w matters. First about my change of address and second about my expired debit cards which I cannot use anymore. So far I have had no reply to my letters despite giving them my new address, telephone number and email address. I wrote to Ashleigh Scognamiglio, who explaining the situation , but it seems my letters have been ignored while they keep hold of my money in the account. This is totally wrong and unprofessional of this bank. I do not know who to turn to now.
TD Bank is good, but...
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by adkgal79, Mar. 19, 2013
The only thing I completely HATED about this bank was that they charge you $15 a month to bank with them if you do not keep a certain amount in your checking account. The fee is automatically withdrawn every month. Really, why should someone bank with you if they have to pay you $15 a month? Stupid. But other than that TD Bank is easy to deal with and they have great customer service, especially at this location. Though, I withdrew my money and I'm banking elsewhere now.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Shelburne Branch at Shelburne, VT
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby adkgal79, Mar. 19, 2013
The only thing I completely HATED about this bank was that they charge you $15 a month to bank with them if you do not keep a certain amount in your checking account. The fee is automatically withdrawn every month. Really, why should someone bank with you if they have to pay you $15 a month? Stupid. But other than that TD Bank is easy to deal with and they have great customer service, especially at this location. Though, I withdrew my money and I'm banking elsewhere now.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Shelburne Branch at Shelburne, VT
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manager & staff
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by sbeltran, Mar. 19, 2013
Very knowledgeable and friendly, the greatest
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Boca Federal Branch at Boca Raton, FL
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Overall Ratingby sbeltran, Mar. 19, 2013
Very knowledgeable and friendly, the greatest
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Boca Federal Branch at Boca Raton, FL
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Beware
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by sammy12345, Mar. 18, 2013
Beware of asssistant store manager " Carol DeFalco" NMLS id# 567256 she misleads and deceives. Beware beware beware
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Garfield Branch at Garfield, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sammy12345, Mar. 18, 2013
Beware of asssistant store manager " Carol DeFalco" NMLS id# 567256 she misleads and deceives. Beware beware beware
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Garfield Branch at Garfield, NJ
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Excellent service
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by cjeanreview, Mar. 14, 2013
The staff at TD bank is always helpful, knowledgeable, and friendly.
* this review was made on TD Bank, Dupont Circle Branch at Washington, DC
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Overall Ratingby cjeanreview, Mar. 14, 2013
The staff at TD bank is always helpful, knowledgeable, and friendly.
* this review was made on TD Bank, Dupont Circle Branch at Washington, DC
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VERY HAPPY CUSTOMER
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by jackielu, Mar. 14, 2013
I have had nothing but a wonderful exp. so far with this bank and branch in particular. They are very helpful! I opened an account online, and for some reason didnt get a confirmation email saying the account was open. I called, the woman I spoke too was very nice. She helped me look up my information and told me all I had to do was come down with my deposit.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Sturbridge Branch at Sturbridge, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jackielu, Mar. 14, 2013
I have had nothing but a wonderful exp. so far with this bank and branch in particular. They are very helpful! I opened an account online, and for some reason didnt get a confirmation email saying the account was open. I called, the woman I spoke too was very nice. She helped me look up my information and told me all I had to do was come down with my deposit.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Sturbridge Branch at Sturbridge, MA
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Customer Service Bullies
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by labgirl, Mar. 11, 2013
I called one of the branches today and was appalled at the extreme nastiness and ignorance of one of the Branch Managers. It Makes me sad that people are so verbally abusive to others. Our anti-Bullying awareness needs to start with adults. Don't ever be surprised that our children have all become bullies: they are just mimicking what they see the big people doing to each other
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on TD Bank, Tampa Central Branch at Tampa, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Time Other Servicesby labgirl, Mar. 11, 2013
I called one of the branches today and was appalled at the extreme nastiness and ignorance of one of the Branch Managers. It Makes me sad that people are so verbally abusive to others. Our anti-Bullying awareness needs to start with adults. Don't ever be surprised that our children have all become bullies: they are just mimicking what they see the big people doing to each other
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on TD Bank, Tampa Central Branch at Tampa, FL
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Director of Finance
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by Jasper12, Mar. 09, 2013
Commerce Bank was awesome BEFORE TD bank bought them out. I have to relocate extensively for my job and I could use any ATM anywhere with no fees, keep my direct deposit and account and live anywhere in the USA...since Toronto Dominion bought them out...there are fees for EVERYTHING!!! I absolutely cannot stand TD Bank...they are unresponsive and it is all about finding a way to "service fee" your bank account dry. Cannot wait to close my account and move on.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Wayne Branch at Wayne, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jasper12, Mar. 09, 2013
Commerce Bank was awesome BEFORE TD bank bought them out. I have to relocate extensively for my job and I could use any ATM anywhere with no fees, keep my direct deposit and account and live anywhere in the USA...since Toronto Dominion bought them out...there are fees for EVERYTHING!!! I absolutely cannot stand TD Bank...they are unresponsive and it is all about finding a way to "service fee" your bank account dry. Cannot wait to close my account and move on.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Wayne Branch at Wayne, PA
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Full Service Brick and Mortar Office
138 Main St
Pittsfield, ME 04967