TD Bank, Review

I Love TD Bank,,
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by busybee, Mar. 23, 2011

I love TD bank. I was with Riverside until TD took over.  I'm happy to see some of the same people still working there and some super nice new ones.  They don't treat you like a number and will go out of their way to help you.  I'm very happy with this bank and would recommend them.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Debary Branch at Debary, FL
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Morons
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by Putthatinthebank, Mar. 23, 2011

HORRIBLE BRANCH. Deposited a check and waited 1 week, and still wasnt in my account. So i called and talk to some lady lauren. And she couldnt figure it out why. No traces whatsoever. Mind you, i do have the receipt of the deposit!!She called for back up and her supervisor had problems finding it.  They were very condescending with there tone and tried to convince me that i didnt deposit the check. They also wanted me to come in to prove that i did. What a bunch of female morons

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Holly Ravine Branch at Cherry Hill, NJ
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Not happy with this branch. Done with TD because of it.
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by bonanza99, Mar. 21, 2011

I went to the Chinatown branch during my lunch hour to do a bank wire transfer to a friend. Filled out the paperwork, signed everything, was told that everything was fine. Got a call two hours later saying that there was something wrong and the transfer didn't go through. The staff couldn't help me with my bank transfer and even worse wasn't willing to try. They wouldn't tell me what was wrong with the numbers that I provided and insisted that I call their bank transfer desk until they figured out that the number was internal and I couldn't actually make the call. She was trying to get me off the phone as fast as possible. I am done with TD Bank.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chinatown Branch at New York, NY
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Terribe Bank
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by dustboogz, Mar. 15, 2011

I hate this bank so much. I'm starting to think that stuffing my cash in a mattress would be better. They have hit me with so many specious fees, I hardly can believe they run a legal operation.  Back when they were Commerce I used to be a satisfied customer. Now they are all a bunch of blood suckers and the service at the City Hall branch can be quite atrocious.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Broadway And Warren Branch at New York, NY
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Always pleasant
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by Sunshine1959, Mar. 04, 2011

I bring my 78 year old Mother here for her banking since she moved from New Hampshire and this is her bank from there.  They always go out of their way to help her.  She loves getting a free pen every time we go!!!!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Zellwood Branch at Zellwood, FL
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Great service
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by rida, Mar. 04, 2011

I know it seems odd to rate a branch so high, but we went into the branch somewhat lost and soon enough someone (M.V.) came to see if we needed help. We needed an account set up. He listened to our needs and suggested the best account for us. Very professional.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Deerfield Beach Branch at Deerfield Beach, FL
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TD Bank
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by jasonlee1223, Mar. 03, 2011

TD Bank is the worst bank I have ever delt with. They are not even a U.S. bank its headquarters are in Canada. Come on people we are americans lets keep our money here in America. I am closing my TD account tomorrow. It was Riverside National Bank before it was bought out by TD. I know other people that currently us TD and I will be telling them as well to try and get away from this bank as fast as they can.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, City Line Ave Pa Branch at Philadelphia, PA
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They will Buy!!
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by moose1946, Feb. 24, 2011

I have called a TD Bank in VA. They said they will buy your Dinar now and after the revaluation up to $1,500.00 and that is all!!!  I have 4.5 million. Do I just keep going in daily for three months to cash in?

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Manassas/Digges Road Branch at Manassas, VA
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worst bank iv come across in fl and rhode island
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by onlyone, Jan. 27, 2011

This is the bank fromm HELL!  Its like when you make an account you sign the dotted line to bury yourself alive in fee's!!  They hold cash deposits in pending they charge charge charge!!! They do not care about the customer nor the loyalty of tome with the previous bank! Business and personal is what I had!! Not any more wachovia is the bank for me...everything Is convient and free!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Lakeland Beacon Road Branch at Lakeland, FL
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BRING BACK COMMERCE!
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by MissMelissa4747, Jan. 24, 2011

I had Commerce bank for about 10 yrs, I NEVER had any problems with them. They were always very fair if there were any unauthorized charges put through to my account. They took care of everything in a very timely manner. I've had nothing but problems with TD Bank, and they do not have the same policies as Commerce did regarding unauthorized charges. I had a merchant accidentally put a payment through twice, and I was left with no money prior to going on vacation. I begged and pleaded with the branch to please reverse the charges and they would not, and it took them over a month to reverse the charges back through. It was a nightmare and I had to actually go in the branch several times to speak to someone. After this incident I closed my account. The only good thing about this bank is their hours, but the hours are not worth the aggravation if something goes wrong with your account.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Parsippany Branch at Parsippany, NJ
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This bank needs to be investigated by the feds ...
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by PatriciaG, Jan. 22, 2011

but it's entirely possible the feds are in bed with them.  Notorious for creating unwarranted fees (they'll take them off when you show proof but they're banking on a large percentage of customers not bothering) and postponing deposits until a fee can be manufactured, TD is quite possibly the worst bank since Bank of America.  Commerce was an excellent bank and I was with them for a number of years.  TD was a nightmare experience of the highest order.  If you live in the vicinity of Haverford PA, you can go across the street to Sun Federal Credit Union for much better service and rates.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Haverford Branch at Haverford, PA
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Best Bank in North America
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by Northiceman, Jan. 09, 2011

'This is the only bank which has hours that are convenient for the working man/woman. I have been doing business with TD for the past 19 years in both Business and Personal accounts. Of the 17 banks I have dealt with in my 44 years of dealing with banks - I have to say this bank comes out on top. Most banks have a \"reputation\" of being thieving money grabbing monsters but this does not come-to-mind when I think of TD Bank. I was in Daytona yesterday (Sunday) and TD bank was open - they are open 7 days a week. If you are 60 years old all chequing fees are waived - they have some respect for the elderly-they are a Community Conscious bank.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Gate Parkway Branch at Jacksonville, FL
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TD Bank, Needham Branch
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by greenmermaid, Jan. 07, 2011

I recently closed my account with TD Bank-
due to predatory practices--many unwarranted overdrafts- where I only managed to get (after a fight) partial reimbursement. The manager, appears (fakely)_ sympathetic, but she is actually a bloated caricature of a predatory passive- aggressive "manager"- actually enjoys seeing people fearful and confused. I went to Dedham Savings and have had the relief of working now with a bank of integrity, with employees who seem really happy to help. They assured me that the last move TDBank did, charging an overdraft even though money had been transferred to cover the "pending" charge- was unethical and that a Dedham Savings bank would never do that. Indeed, I was informed a class-action suit is currently underway for this very practice.TdBank shifts the order of how purchases pend and even swoops in while paychecks are pending submission with overdraft fees. I lost almost 600 dollars in six months to false overdrafts - and as a teacher and single mom- this basically stolen amount was devastating. Avoid stress- avoid this horrible immoral bank and "monster manager"- a wolf in sheep's plus-sized apparel.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
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Not my Riverside bank
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by and00000, Jan. 06, 2011

I am a long time Riverside bank customer(15 years) and in 3 short months I closed my account after TD bank took over Riverside.
Holding checks, fees for checking that were free with Riverside. Also, none of the old Riverside employees appear to still work there.
Stay far away, plus it is a Canadian Bank, so why should I support them? Bye Bye TD, and good riddance.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Indialantic Branch at Indialantic, FL
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My Experience With TD BANK has been a nightmare!!!!
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by angie, Jan. 03, 2011

Ever since TD Bank took over for First Federal Savings and Loan my banking life has been a nightmare. Over 10 loans with the prior bank and not a late payment ever!!!! Now they have so many things screwed up I don't know what the heck I am suppose to pay and when. And the poor overworked loan offices try to help but even they can 't figure out what the heck is going on. If I were you I would stay far away.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, First Federal Bank Of North Florida at Palatka, FL
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TD makes mattresses and Western Union look attractive!
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by LudditesLive, Dec. 31, 2010

This bank specializes in pushing its customers via fees into bankruptcy via the way it plays with the timing of deposits and withdrawals.   Today's mail brought an interesting monthly statement that showed a deposit of $1000 from a better rated bank in the next town.  Apparently without telling me, I was only authorized to spend $100 of that.   Foolishly that evening I made a few small Christmas purchases on the internet and even though 12 hours must have passed, I had no idea that the $900 was being withheld.   And the statement ends right there so I have to wait 3 weeks (or visit them) to find out just when they got around to posting that money.

Their fees are high.   They seem to thrive on part time employees who have no banking experience and whom you can't count on to be there the next day.   I just can't imagine anyone asking them for a mortgage because of the ever moving employees who for the most part don't really understand the rules of the game.  

The lines are ridiculous and offensive when you see that there are other  and because of suit jackets on them I assume higher ranking employees around but the "it's not my job" ethos comes to the fore.  And perish the thought that they hire enough minimum wage empoyees to act as cashiers.

This is a Canadian bank that is wealthy and shrewd and thoughtful and decent are not what they have moved to the US to be.   The are joining in the Barney Frank free for all and unfortunately taken a nice bank, Commerce, and turned it into one big automated, one way cash register.

If you are going to bank there, plan on putting $500 in there as a cushion and then make yourself forget it is there because it is as we call it in NJ, "protection money" that they profit on to spare you the chance of being hit by a fee.

Should this economy turn around I suspect that TD will find itself with fewer customers when they regain some of the clout they should have.   Already in our local TD bank, there are more and more empty parking spaces.



* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Springfield/Union County Branch at Springfield, NJ
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Convenient to me
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by genpi, Dec. 17, 2010

I have been with TD Bank for more than 7 years. It has long operation hours and easy to access locations. Also, they provide free visa gift card, certified checks etc. Very convenient for me.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Rutherford Branch at East Rutherford, NJ
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I Love TD Bank!!!!!
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by arice, Dec. 08, 2010

I love everything that TD Bank has to offer me. They are always friendly to me and smile and acknowledge immediatly after I walk through the door. They handle my transactions quickly and correctlyand Ive never had a problem with them before. I would recommend this bank to anyone who wants to keep their money safe and sound.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Nightmare of Unbelievable Proportions!
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by Susan, Nov. 20, 2010

Since taking over Riverside, it has become an appalling nightmare of screwed up mortgages, escrow accounts, statements, etc. Repeated attempts to seek even basic information is met with The Worst Customer Service in the World. If any service is provided, its only so they can charge for it! We are so fed up, we are looking into a class action lawsuit.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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Very Dissapointed
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by NISSE, Oct. 28, 2010

I've had an account with TD bank for about 8 years now. In those 10 years, I’ve never had anything negative to say about TD Bank. The service has always been over the top on the phone and the branch. This is one of the main reasons why I choose them as my bank. Today for the first time i considered closing my TD checking’s account. It wasn't for the problem i encountered with the branch but rather the way it was handled by Daisi Rivera at 2 Wall Street location in NY. This customer representative was incredibly rude and VERY unprofessional. I will never go or tell anyone to go to this branch again.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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