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JPMorgan Chase Bank, Review
JPMorgan Chase Bank, Review
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Chase Bank Wyoming Springs Branch
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by Minimouse123, Jul. 12, 2012
I never write reviews but when you recieve better service than a consiair on a cruise ship, you have to say something. You can read this post or just visit the branch yourself to find out! :)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wyoming Springs & Rm 620 Banking Cen at Round Rock, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Minimouse123, Jul. 12, 2012
I never write reviews but when you recieve better service than a consiair on a cruise ship, you have to say something. You can read this post or just visit the branch yourself to find out! :)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wyoming Springs & Rm 620 Banking Cen at Round Rock, TX
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Mr.
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by Fkelly, Jul. 10, 2012
I was very pleased with the help that I recently received. The staff is always upbeat, courteous and attempting to please. The bank manager is excellent. Although it is a busy bank the staff works hard to get to everyone as quickly as possible.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Lawrence Branch at Lawrence, NY
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Overall Rating Office Environment & Staff Waiting Timeby Fkelly, Jul. 10, 2012
I was very pleased with the help that I recently received. The staff is always upbeat, courteous and attempting to please. The bank manager is excellent. Although it is a busy bank the staff works hard to get to everyone as quickly as possible.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Lawrence Branch at Lawrence, NY
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No one cares
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by Nicky, Jul. 07, 2012
This branch is pathetic, everybody sitting around doing nothimg. I feel a sense of laziness among the employees!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Rego Park Branch at Rego Park, NY
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Overall Ratingby Nicky, Jul. 07, 2012
This branch is pathetic, everybody sitting around doing nothimg. I feel a sense of laziness among the employees!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Rego Park Branch at Rego Park, NY
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Bad manners
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by Camposmusic, Jul. 06, 2012
I was wating in line when a bank employee walked to the front of the line and started asking questions to the person in fronto of me. As the next available clerck called for the next cutomer, I asked the person in front of me if she was going to preceed or if I should go. The Employee looked at me and asked me to wait. The available clerk looked at me and signalled me to aproch her. As I tried to go past the emplooyee and the person in front the employee tapped on my shoulder and almost in a forcefull way and as if talking to a three year old she said very slowlly " Sir..? Sir..? she is next". This is the only uneducated person in the whole building, everybody seems to be very, very kind and profesional.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Southern & Stapley Banking Center Br at Mesa, AZ
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Camposmusic, Jul. 06, 2012
I was wating in line when a bank employee walked to the front of the line and started asking questions to the person in fronto of me. As the next available clerck called for the next cutomer, I asked the person in front of me if she was going to preceed or if I should go. The Employee looked at me and asked me to wait. The available clerk looked at me and signalled me to aproch her. As I tried to go past the emplooyee and the person in front the employee tapped on my shoulder and almost in a forcefull way and as if talking to a three year old she said very slowlly " Sir..? Sir..? she is next". This is the only uneducated person in the whole building, everybody seems to be very, very kind and profesional.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Southern & Stapley Banking Center Br at Mesa, AZ
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Awesome people and professional!
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by nimble, Jul. 02, 2012
The people are excellent: Todd Kuntz and Emily Vinic, could not expect anything more! Great local vibe and servce is 5 star!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Portage Shaver Meijer Banking Ctr. B at Portage, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby nimble, Jul. 02, 2012
The people are excellent: Todd Kuntz and Emily Vinic, could not expect anything more! Great local vibe and servce is 5 star!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Portage Shaver Meijer Banking Ctr. B at Portage, MI
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moving money soon.
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by Kenols881, Jun. 28, 2012
witt should be fired, arrogant sob. hire someone with people skills.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 3449 Castro Valley Blvd Branch at Castro Valley, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Kenols881, Jun. 28, 2012
witt should be fired, arrogant sob. hire someone with people skills.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 3449 Castro Valley Blvd Branch at Castro Valley, CA
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Misleading
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by mom22, Jun. 28, 2012
I was called by a loan officer to refinance my house, I did not seek this out. She said it would be no cost except the fee for the appraiser. After I filled out the paperwork rates dropped again. I looked around and was able to find the same loan at 3% instead of 3.5%. She said brokers aren't trustworthy we at the bank are here to help you, the bank needs to make money too, so she couldn't match the loan. I pulled the loan application. She did not respond to my email about canceling the loan. Come to find out they charged my credit card. I called and she said bank policy we can't refund. I did not have the appraisal. I emailed her manager about this and how she was not clear about the cost. He said sorry you didn't like our rates you won't be getting the money back. Now I know why for years everyone has said Chase is horrible.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Almaden Expressway Branch at San Jose, CA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mom22, Jun. 28, 2012
I was called by a loan officer to refinance my house, I did not seek this out. She said it would be no cost except the fee for the appraiser. After I filled out the paperwork rates dropped again. I looked around and was able to find the same loan at 3% instead of 3.5%. She said brokers aren't trustworthy we at the bank are here to help you, the bank needs to make money too, so she couldn't match the loan. I pulled the loan application. She did not respond to my email about canceling the loan. Come to find out they charged my credit card. I called and she said bank policy we can't refund. I did not have the appraisal. I emailed her manager about this and how she was not clear about the cost. He said sorry you didn't like our rates you won't be getting the money back. Now I know why for years everyone has said Chase is horrible.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Almaden Expressway Branch at San Jose, CA
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Very poor service
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by nutmegmamma, Jun. 26, 2012
I will no longer use this branch. While the front line tellers have always been pleasant (though the drive-thru is painfully slow) - they have no authority to make corrections to erroneous account charges.
The 'management' are not professional. They do not return phone calls, do not answer emails, do not follow through, and repeatedly provided assurances that a problem had been corrected -- only for me to find that was not the case. Very frustrating.
I've taken my business to the Ridgefield branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Wilton Center Branch at Wilton, CT
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Overall Rating Office Environment & Staff Waiting Timeby nutmegmamma, Jun. 26, 2012
I will no longer use this branch. While the front line tellers have always been pleasant (though the drive-thru is painfully slow) - they have no authority to make corrections to erroneous account charges.
The 'management' are not professional. They do not return phone calls, do not answer emails, do not follow through, and repeatedly provided assurances that a problem had been corrected -- only for me to find that was not the case. Very frustrating.
I've taken my business to the Ridgefield branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Wilton Center Branch at Wilton, CT
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TheFox
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by TheFox, Jun. 22, 2012
For a small town bank you couldn't ask for anything better. The personnel are there to help. Lynn helped me with administering my Mom's Trust, notorizing paperwork, straightening out accounts and claim benefits from Insurance Companies. Also Sean, who helped with closing out my home loan and assisting with switching over my accounts to a familt Trust. Even the tellers are friendly, fast and courteous. Thanks Oakhurst Chase.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 40003 Highway 49 Branch at Oakhurst, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TheFox, Jun. 22, 2012
For a small town bank you couldn't ask for anything better. The personnel are there to help. Lynn helped me with administering my Mom's Trust, notorizing paperwork, straightening out accounts and claim benefits from Insurance Companies. Also Sean, who helped with closing out my home loan and assisting with switching over my accounts to a familt Trust. Even the tellers are friendly, fast and courteous. Thanks Oakhurst Chase.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 40003 Highway 49 Branch at Oakhurst, CA
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Worst Customer Service
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by AndrewG, Jun. 21, 2012
I have had bad customer service and horrible customer service and while it is never fun to deal with I’m usually glad that I can choose not to go there anymore. But now I have to change all my banking around because Chase chooses to treat their customers like their suffering from a mental disorder.
I called the Totem Lake location and was greeted by James I think it was (honestly doesn’t matter because in the end he represents the company).
I had transferred money into my savings from checking and it turned out that I had attempted to transfer more than I had. Simple mistake, which might lead one to think that the system would simply say unable to complete transfer due to insignificant funds.
Instead the system allows the transfer and hits me with an insufficient funds fee of 34.00, and does not complete the transfer.
So I call and James picks up the phone and I state that I need to speak to a banker. What follows is about ten to twenty seconds of dead silence and then “well that would be me” in a less than friendly tone. Not “how can I help” or “what can I do for you”. So he proceeds to ask me for my debit card information to bring up my account information. I tell him I have it and then silence for another twenty seconds proceed.
The banker was rude and condescending during the entire conversation, bringing up my past banking history as if it’s any of his business and the fact it has nothing to do with my phone call. He starts to lecture me on my past banking history and states I had several insufficient funds in the last three years.
Then he lectures me on how the broken Chase process works and that if I had only transferred enough to go only -4.90 then I would not have received the fee. But he can for this one time only refund me back 20 of the 34.00 I was charged.
I called the 800 customer service line for chase and was treated much better and was refunded the full amount.
As for banking with Chase me and my family are leaving, I may not have millions of dollars but I sure just as anyone else deserve to be treated like a human being with dignity and respect.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Totem Lake Branch at Kirkland, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby AndrewG, Jun. 21, 2012
I have had bad customer service and horrible customer service and while it is never fun to deal with I’m usually glad that I can choose not to go there anymore. But now I have to change all my banking around because Chase chooses to treat their customers like their suffering from a mental disorder.
I called the Totem Lake location and was greeted by James I think it was (honestly doesn’t matter because in the end he represents the company).
I had transferred money into my savings from checking and it turned out that I had attempted to transfer more than I had. Simple mistake, which might lead one to think that the system would simply say unable to complete transfer due to insignificant funds.
Instead the system allows the transfer and hits me with an insufficient funds fee of 34.00, and does not complete the transfer.
So I call and James picks up the phone and I state that I need to speak to a banker. What follows is about ten to twenty seconds of dead silence and then “well that would be me” in a less than friendly tone. Not “how can I help” or “what can I do for you”. So he proceeds to ask me for my debit card information to bring up my account information. I tell him I have it and then silence for another twenty seconds proceed.
The banker was rude and condescending during the entire conversation, bringing up my past banking history as if it’s any of his business and the fact it has nothing to do with my phone call. He starts to lecture me on my past banking history and states I had several insufficient funds in the last three years.
Then he lectures me on how the broken Chase process works and that if I had only transferred enough to go only -4.90 then I would not have received the fee. But he can for this one time only refund me back 20 of the 34.00 I was charged.
I called the 800 customer service line for chase and was treated much better and was refunded the full amount.
As for banking with Chase me and my family are leaving, I may not have millions of dollars but I sure just as anyone else deserve to be treated like a human being with dignity and respect.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Totem Lake Branch at Kirkland, WA
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chargeing me 34 dollars 3 times
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by kbrook66, Jun. 21, 2012
Yes the branch manager wasn't nice and didn't care about refunding my 34.00 they only gave me one but when i call customer service on line i had no trouble and they refunded me the other 2 on line so screw the bank manager shes and doesn't care for people who r trying to live on one paycheck a month from my ssdi she's rood any way chase is a good bank, but not the one thats running it like the branch manager never again i will go talk to them inside my advice to people is just call customer service and there more friendly er and will give u back ur overdraft chargeing fees. I think this manager should be fired my point of view
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Temecula Branch at Temecula, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kbrook66, Jun. 21, 2012
Yes the branch manager wasn't nice and didn't care about refunding my 34.00 they only gave me one but when i call customer service on line i had no trouble and they refunded me the other 2 on line so screw the bank manager shes and doesn't care for people who r trying to live on one paycheck a month from my ssdi she's rood any way chase is a good bank, but not the one thats running it like the branch manager never again i will go talk to them inside my advice to people is just call customer service and there more friendly er and will give u back ur overdraft chargeing fees. I think this manager should be fired my point of view
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Temecula Branch at Temecula, CA
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just awful
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by HatesChase4ever, Jun. 19, 2012
I went to the White Lake Michigan Chase branch to cash a Chase check written to me. At my bank, 5/3, and also my corporations bank, Comerica, this takes 5 minutes......tops. Took almost a half hour at Chase. I asked for my drivers license and check to be returned to me so that I could leave, the teller kept replying "one minute sir". Even after I threatened to call the police "just another minute sir". Maybe the employees are stupid? Do they not comprehend the English language? Or are they just slow and rude? YOU BE THE JUDGE! No, don't do that. Go anywhere except Chase! A party store....Walmart....ANYWHERE except Chase bank.
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, White Lake Meijer Branch at White Lake, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HatesChase4ever, Jun. 19, 2012
I went to the White Lake Michigan Chase branch to cash a Chase check written to me. At my bank, 5/3, and also my corporations bank, Comerica, this takes 5 minutes......tops. Took almost a half hour at Chase. I asked for my drivers license and check to be returned to me so that I could leave, the teller kept replying "one minute sir". Even after I threatened to call the police "just another minute sir". Maybe the employees are stupid? Do they not comprehend the English language? Or are they just slow and rude? YOU BE THE JUDGE! No, don't do that. Go anywhere except Chase! A party store....Walmart....ANYWHERE except Chase bank.
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, White Lake Meijer Branch at White Lake, MI
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Teller forgot to give change back
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by DoWhatsRight, Jun. 15, 2012
Teller forgot to give change back.
I bought a gift card at this Chase location (3080 old Alabama Rd, Johns Creek, GA). The total transaction was $85. I handed $90 to the teller. She did not give me change.
I was the only customer at the bank at that time so it is not like she was busy with a long line of customers.
I took a couple of minutes to write the gift card at another desk at the bank. When I wrote the amount the gift card was for on the greeting card, I realized she forgot to give me my change.
I went back and she handed me the change, which was sitting on top of her desk all this time. I wonder why she did not call me over to hand me the money before I asked for it?
I should have counted the money when I left the teller window. But it is in a teller's job description to process transactions correctly. She should have given my change without me having to ask for it.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Haynes Bridge And Old Alabama at Alpharetta, GA
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Overall Rating Office Environment & Staffby DoWhatsRight, Jun. 15, 2012
Teller forgot to give change back.
I bought a gift card at this Chase location (3080 old Alabama Rd, Johns Creek, GA). The total transaction was $85. I handed $90 to the teller. She did not give me change.
I was the only customer at the bank at that time so it is not like she was busy with a long line of customers.
I took a couple of minutes to write the gift card at another desk at the bank. When I wrote the amount the gift card was for on the greeting card, I realized she forgot to give me my change.
I went back and she handed me the change, which was sitting on top of her desk all this time. I wonder why she did not call me over to hand me the money before I asked for it?
I should have counted the money when I left the teller window. But it is in a teller's job description to process transactions correctly. She should have given my change without me having to ask for it.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Haynes Bridge And Old Alabama at Alpharetta, GA
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This Bank Protects Fraudulent Check Writers!!!!
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by Boatshop, Jun. 14, 2012
When a bank returns checks without stamping the reason on it, there is no recourse to collect. The DA will not prosecute!! Do not accept checks drawn on Chase bank!!
* this reviewer has be with this bank for <6 months
* this review was made on JPMorgan Chase Bank, Point Loma Branch at San Diego, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Boatshop, Jun. 14, 2012
When a bank returns checks without stamping the reason on it, there is no recourse to collect. The DA will not prosecute!! Do not accept checks drawn on Chase bank!!
* this reviewer has be with this bank for <6 months
* this review was made on JPMorgan Chase Bank, Point Loma Branch at San Diego, CA
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Chase Bank Mason Road
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by Captain, Jun. 12, 2012
I went in this bank and I was one of TWO customers while I filled out my deposit, which took me 15 minutes since I had a large number of checks to endorse. I counted FIFTEEN, that's 15 employees that were doing basically NOTHING. I know there were at least 2 more in the back, doing the same. They were all laughing and joking and having a good time doing NOTHING. Wow, how can I get a job doing NOTHING? No wonder CHASE lost BILLIONS of dollars!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 1565 South Mason Road Branch at Katy, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Captain, Jun. 12, 2012
I went in this bank and I was one of TWO customers while I filled out my deposit, which took me 15 minutes since I had a large number of checks to endorse. I counted FIFTEEN, that's 15 employees that were doing basically NOTHING. I know there were at least 2 more in the back, doing the same. They were all laughing and joking and having a good time doing NOTHING. Wow, how can I get a job doing NOTHING? No wonder CHASE lost BILLIONS of dollars!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 1565 South Mason Road Branch at Katy, TX
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Unfortunate Surprise
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by docricco, Jun. 09, 2012
I've been a Chase customer for 31 years coming originally from Chicago. Recently experienced a legal surprise when due to an upcoming divorce, the Chase Legal Dept. froze all my accounts including the two that the soon to be ex spouse cleaned out. When I came into the bank the personnel was very simpathetic and helful. They stayed after hours to assit in trying to help me free up any account just to put gas in my truck. They followed up with me through the whole ordeal which took 3 days to clear up. People like Pedram and his Branch Manager Paul, were very much involved in making sure I was taken care of. Although it's been a bad time right now, I have been impressed by the Chase team at Ladera Ranch. Of course they now know me as I walk in as we all hold are breath regarding any more surprises that may occur in upcoming months but they continue to be a positive in assisting their customers.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Ladera Ranch Branch at Ladera Ranch, CA
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Overall Ratingby docricco, Jun. 09, 2012
I've been a Chase customer for 31 years coming originally from Chicago. Recently experienced a legal surprise when due to an upcoming divorce, the Chase Legal Dept. froze all my accounts including the two that the soon to be ex spouse cleaned out. When I came into the bank the personnel was very simpathetic and helful. They stayed after hours to assit in trying to help me free up any account just to put gas in my truck. They followed up with me through the whole ordeal which took 3 days to clear up. People like Pedram and his Branch Manager Paul, were very much involved in making sure I was taken care of. Although it's been a bad time right now, I have been impressed by the Chase team at Ladera Ranch. Of course they now know me as I walk in as we all hold are breath regarding any more surprises that may occur in upcoming months but they continue to be a positive in assisting their customers.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Ladera Ranch Branch at Ladera Ranch, CA
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A good bank with great customer service (tellers are great) however keep reading.
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by Atticus86, Jun. 02, 2012
I've have been banking at this location for about 2 years, and I wanted to say the tellers are great. Never a line, quick service. However, I am a recent college grad and about a year ago I noticed my account was no longer being tagged as a college student & I lost free checking and was going to be charged fees monthly if I didn't keep a certain amount in my account/or deposit an amount that was higher than my direct deposit paychecks. I stopped in and spoke with a young male banker, and he was not helpful at all. I left with the situation unresolved. Instead, I drove to the Chase bank in Riverside to see what they could do for me & the young female banker there was more than happy to help me. She extended my student banking account since I will be in graduate school in the fall, and I no longer had to pay unfair monthly fees. Just a recommendation for those unsatisfied-always try to look elsewhere. If I hadn't gotten the great service from the Riverside bank branch I was going to switch to free checking at Huntington.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Kettering Branch at Dayton, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Atticus86, Jun. 02, 2012
I've have been banking at this location for about 2 years, and I wanted to say the tellers are great. Never a line, quick service. However, I am a recent college grad and about a year ago I noticed my account was no longer being tagged as a college student & I lost free checking and was going to be charged fees monthly if I didn't keep a certain amount in my account/or deposit an amount that was higher than my direct deposit paychecks. I stopped in and spoke with a young male banker, and he was not helpful at all. I left with the situation unresolved. Instead, I drove to the Chase bank in Riverside to see what they could do for me & the young female banker there was more than happy to help me. She extended my student banking account since I will be in graduate school in the fall, and I no longer had to pay unfair monthly fees. Just a recommendation for those unsatisfied-always try to look elsewhere. If I hadn't gotten the great service from the Riverside bank branch I was going to switch to free checking at Huntington.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Kettering Branch at Dayton, OH
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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JpMorgan Chase Bank, South Compton Avenue Watts ca
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by latinlover, May. 27, 2012
Very good customer service for its location specially two tellers that are very helpfull Maribel and Vanessa thats the reason why i keep coming back they always have a great smile not like bank of america.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, South Compton Avenue Branch at Los Angeles, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby latinlover, May. 27, 2012
Very good customer service for its location specially two tellers that are very helpfull Maribel and Vanessa thats the reason why i keep coming back they always have a great smile not like bank of america.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, South Compton Avenue Branch at Los Angeles, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Chase is the worst bank ever
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by ChasebankScam, May. 18, 2012
Declined a perfectly good check. Had to go back and redeposit after it was sent back to my house. it made my account negative till I could get the check to redeposit.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Denison Branch at Denison, TX
5 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ChasebankScam, May. 18, 2012
Declined a perfectly good check. Had to go back and redeposit after it was sent back to my house. it made my account negative till I could get the check to redeposit.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Denison Branch at Denison, TX
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CurrentCustomer
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by customerfocused, May. 16, 2012
I am a current Chase customer and have stopped in to this location twice to take care of a need on my account. I have several accounts with them for my personal account and business. After waiting for over 40 minutes the first time for a personal banker, I left because I had another appointment. This time I stopped in again 3 weeks later and a couple already waiting. How are you a full service bank, when you don't have the people to provide service?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Crown Point Branch at Crown Point, IN
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby customerfocused, May. 16, 2012
I am a current Chase customer and have stopped in to this location twice to take care of a need on my account. I have several accounts with them for my personal account and business. After waiting for over 40 minutes the first time for a personal banker, I left because I had another appointment. This time I stopped in again 3 weeks later and a couple already waiting. How are you a full service bank, when you don't have the people to provide service?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Crown Point Branch at Crown Point, IN
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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