Home > Florida Banks > Gainesville Banks > Bank of America Gainesville > Bank of America, NEWBERRY SQUARE BRANCH > Review
Bank of America, Review
Bank of America, Review
Average rating
based on 312 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
< Previous Page | Next Page > Page 13 of 16
Monthly fee rip-off
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by BoiseCustomer, Mar. 27, 2012
US Bank changed the terms of my checking account to add a monthly fee. This was not part of my original agreement with them--they say they notified me by mail. US Bank sends me a great deal of mail--most of it is of the "junk offering" category, so I don't open all of it. Now the $6 per month fee has eaten away the balance to a negative amount (it's not my main bank account--only something I use to make transactions in town). When I learned that their new fees had wiped out my account, I requested they close the account. Then they wanted me to pay them to close the account! The manager agreed to waive the small ($5) negative balance, but they "ate" $40 of my money after changing the terms of my account without my explicit agreement--this shouldn't be legal, and it's why the public is moving away from doing business with the "big" banks. Don't do business with US Bank--open a credit union account instead--my credit union has never done anything this shady! Bye bye US Bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Boise Towne Square Branch at Boise, ID
0 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby BoiseCustomer, Mar. 27, 2012
US Bank changed the terms of my checking account to add a monthly fee. This was not part of my original agreement with them--they say they notified me by mail. US Bank sends me a great deal of mail--most of it is of the "junk offering" category, so I don't open all of it. Now the $6 per month fee has eaten away the balance to a negative amount (it's not my main bank account--only something I use to make transactions in town). When I learned that their new fees had wiped out my account, I requested they close the account. Then they wanted me to pay them to close the account! The manager agreed to waive the small ($5) negative balance, but they "ate" $40 of my money after changing the terms of my account without my explicit agreement--this shouldn't be legal, and it's why the public is moving away from doing business with the "big" banks. Don't do business with US Bank--open a credit union account instead--my credit union has never done anything this shady! Bye bye US Bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Boise Towne Square Branch at Boise, ID
0 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Monthly fee rip-off
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by BoiseCustomer, Mar. 27, 2012
US Bank changed the terms of my checking account to add a monthly fee. This was not part of my original agreement with them--they say they notified me by mail. US Bank sends me a great deal of mail--most of it is of the "junk offering" category, so I don't open all of it. Now the $6 per month fee has eaten away the balance to a negative amount (it's not my main bank account--only something I use to make transactions in town). When I learned that their new fees had wiped out my account, I requested they close the account. Then they wanted me to pay them to close the account! The manager agreed to waive the small ($5) negative balance, but they "ate" $40 of my money after changing the terms of my account without my explicit agreement--this shouldn't be legal, and it's why the public is moving away from doing business with the "big" banks. Don't do business with US Bank--open a credit union account instead--my credit union has never done anything this shady! Bye bye US Bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Boise Towne Square Branch at Boise, ID
0 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby BoiseCustomer, Mar. 27, 2012
US Bank changed the terms of my checking account to add a monthly fee. This was not part of my original agreement with them--they say they notified me by mail. US Bank sends me a great deal of mail--most of it is of the "junk offering" category, so I don't open all of it. Now the $6 per month fee has eaten away the balance to a negative amount (it's not my main bank account--only something I use to make transactions in town). When I learned that their new fees had wiped out my account, I requested they close the account. Then they wanted me to pay them to close the account! The manager agreed to waive the small ($5) negative balance, but they "ate" $40 of my money after changing the terms of my account without my explicit agreement--this shouldn't be legal, and it's why the public is moving away from doing business with the "big" banks. Don't do business with US Bank--open a credit union account instead--my credit union has never done anything this shady! Bye bye US Bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Boise Towne Square Branch at Boise, ID
0 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
WORST BRANCH IN AMERICA
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Emy2, Mar. 24, 2012
The customer service at this branch is unbelievably bad, even for a bank of America branch. We waited almost an hour for a cashier's check because first, they didn't recognize me as much to just let me use my license for my account, (they told me I had a check card with them - funny I've never received one) so I drove home for a credit card. The branch manager never once approached me, even though we've been to that bank several times. I asked a sheet with my personal information back to shred at home and basically had to argue for it back since "these little blue buckets are for confidential documents that need to be shredded". Forgive me if I don't trust my personal information in a trash can with no lid. The teller then had given the branch manager my license to sign off on y cashier's check and somehow left my license on the counter next to me. When I asked for it, the teller simply she had given it back. I had to ask her to please look again. Another customer in line saw it on the counter and handed it to me. They were rude the entire time up until the manager saw the amount of money I had in that particular account. That's when he wanted to talk to me, shook my hand, and wanted me to come back to talk to him...needless to say all my money will soon be out of bank of America.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Bells Ferry Branch at Kennesaw, GA
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Emy2, Mar. 24, 2012
The customer service at this branch is unbelievably bad, even for a bank of America branch. We waited almost an hour for a cashier's check because first, they didn't recognize me as much to just let me use my license for my account, (they told me I had a check card with them - funny I've never received one) so I drove home for a credit card. The branch manager never once approached me, even though we've been to that bank several times. I asked a sheet with my personal information back to shred at home and basically had to argue for it back since "these little blue buckets are for confidential documents that need to be shredded". Forgive me if I don't trust my personal information in a trash can with no lid. The teller then had given the branch manager my license to sign off on y cashier's check and somehow left my license on the counter next to me. When I asked for it, the teller simply she had given it back. I had to ask her to please look again. Another customer in line saw it on the counter and handed it to me. They were rude the entire time up until the manager saw the amount of money I had in that particular account. That's when he wanted to talk to me, shook my hand, and wanted me to come back to talk to him...needless to say all my money will soon be out of bank of America.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Bells Ferry Branch at Kennesaw, GA
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Very Satisfied Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JXR360, Mar. 18, 2012
I'll be entirely honest - I work for a major American banking corporation (not BAC), but I have all of my deposit and investment accounts with Bank of America, and I must say, I'm nothing but pleased with BAC - especially because of the service at the Scotts Valley branch. The staff - Lisa, Andrew, Brian, Kim, and the rest - are all very pleasant to work with. They know me by name and know my banking preferences. Nothing but good experiences from BAC and its Scotts Valley Banking Center. Keep up the good work.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Scotts Valley Branch at Scotts Valley, CA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JXR360, Mar. 18, 2012
I'll be entirely honest - I work for a major American banking corporation (not BAC), but I have all of my deposit and investment accounts with Bank of America, and I must say, I'm nothing but pleased with BAC - especially because of the service at the Scotts Valley branch. The staff - Lisa, Andrew, Brian, Kim, and the rest - are all very pleasant to work with. They know me by name and know my banking preferences. Nothing but good experiences from BAC and its Scotts Valley Banking Center. Keep up the good work.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Scotts Valley Branch at Scotts Valley, CA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Great customer service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by CMSinc, Mar. 14, 2012
I have been using this branch for at least ten years, and the personable way the employees treat you make a difference! you are treated the way small companies do, like you count!
We all tend to take the time to complain, and forget to give a pat on the back when things go well. I am pretty sure that a lot more customers feel the way I do, just do not take the time to let others know.
I have been a customer of Bank of America, since they acquired Barnett Bank/Nations Bank, more than two decades ago.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, New Tampa Branch at Tampa, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby CMSinc, Mar. 14, 2012
I have been using this branch for at least ten years, and the personable way the employees treat you make a difference! you are treated the way small companies do, like you count!
We all tend to take the time to complain, and forget to give a pat on the back when things go well. I am pretty sure that a lot more customers feel the way I do, just do not take the time to let others know.
I have been a customer of Bank of America, since they acquired Barnett Bank/Nations Bank, more than two decades ago.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, New Tampa Branch at Tampa, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
BofA Gustine CA
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jen5366, Feb. 21, 2012
Horrible bank! Went to make a deposit because ATM machine not working. Did not let me make a deposit with my husbands name on the check stating that his name was not on the account which is incorrect. I have been married for 25 years and banked with bofa for over 30 same check that gets deposited every 2 weeks. Not to mention I managed at a bofa for 25 years as well. Waited in a line out the door with 2 unknowlegable tellers. Horrible experience. Bofa is not like it used to be!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Gustine Branch at Gustine, CA
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jen5366, Feb. 21, 2012
Horrible bank! Went to make a deposit because ATM machine not working. Did not let me make a deposit with my husbands name on the check stating that his name was not on the account which is incorrect. I have been married for 25 years and banked with bofa for over 30 same check that gets deposited every 2 weeks. Not to mention I managed at a bofa for 25 years as well. Waited in a line out the door with 2 unknowlegable tellers. Horrible experience. Bofa is not like it used to be!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Gustine Branch at Gustine, CA
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Big Time Bank with Small Town Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mary1978, Jan. 19, 2012
I am very pleased with Bank of America Branch in Monroe, Georgia. The people who work there have always went out of their way to help me in any way possible. I can also say the same for the 800 # people. They are always very helpful. The service means so much. They are very competitive as far as the interest rate goes. Of course, in these times the interest is almost non existent. I have been a customer for 5 years now and plan on staying one. Don't always believe everything you hear about Big Banks. This bank is great!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Monroe Branch at Monroe, GA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mary1978, Jan. 19, 2012
I am very pleased with Bank of America Branch in Monroe, Georgia. The people who work there have always went out of their way to help me in any way possible. I can also say the same for the 800 # people. They are always very helpful. The service means so much. They are very competitive as far as the interest rate goes. Of course, in these times the interest is almost non existent. I have been a customer for 5 years now and plan on staying one. Don't always believe everything you hear about Big Banks. This bank is great!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Monroe Branch at Monroe, GA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Hilltop Plaza In Bowie, MD a Joke!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by clp1023, Jan. 19, 2012
What a waste of my time to go into this bank with any problems. Sure they are friendly and eager to help you...but they have NO clue what the heck they are doing! I went in there to change my name because I got married...well what a nightmare that turned out to be. I received my debit card back twice with my maiden name on it. Furious as I was, I called the branch and no one answered...typical! So i called BOA and had to have a representative tell me that whoever tried to do this "Did not know what they were doing." Umm that would be 2 of your branch employees there...Word to the wise BOA...you might want to start hiring smart people who actually know what the heck they are doing. OH and I was charged $5.00 everytime this branch requested a new card for me..Bye Bye $10.00..I'll never see you again!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Hilltop Plaza Branch at Bowie, MD
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby clp1023, Jan. 19, 2012
What a waste of my time to go into this bank with any problems. Sure they are friendly and eager to help you...but they have NO clue what the heck they are doing! I went in there to change my name because I got married...well what a nightmare that turned out to be. I received my debit card back twice with my maiden name on it. Furious as I was, I called the branch and no one answered...typical! So i called BOA and had to have a representative tell me that whoever tried to do this "Did not know what they were doing." Umm that would be 2 of your branch employees there...Word to the wise BOA...you might want to start hiring smart people who actually know what the heck they are doing. OH and I was charged $5.00 everytime this branch requested a new card for me..Bye Bye $10.00..I'll never see you again!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Hilltop Plaza Branch at Bowie, MD
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Disappointed!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GinamC, Jan. 06, 2012
I have had a BOA heloc for 10 years. It was called due this September. I started the refinance process in August. Everything was handed in and the appraisal was completed by August 26, 2011. There were a series of conditions that were required at the time of the loan that we agreed and completed as soon as the items were requested.
During this time I was consistently paying toward my HELOC. BOA still reported me delinquent and lowered my credit score by more than 100 points. Because of the change in credit score, they were going to deny us the loan! We finally got that straightened out, but our credit score was still 50 points below where we had started.
We were told every week, that the closing would be scheduled. That they had everything they needed. But then a new set of explanations for a deposit or a past address that had appeared on our credit had to be put in writing. Every other day is was some new Letter of explanation we had to submit.
We had what we thought was a closing on January 3rd (5 months after the 1st application) and today, January 6th we were told they would not fund without closing every single credit card that were already being paid off at closing. Basically blackmailing us into submission. We couldn't risk going to another lender without Bank of America, again ruining our credit when all we did was, in good faith, try to refinance an existing loan WITH THEM. There is plenty of equity (approx $80,000) from the loan amount to the appraised value. We both had good credit (scores over 740) We have the credit card debt (that was being paid off), a rental property that more than pays for itself and nothing else!
They were absolutely unconcerned with what they were subjecting us to: 5 months of a new problem to resolve every week, Ruining our credit, then on the third day after the closing demanding we close all credit cards without letting us know in advance to get our direct payments worked out.
I will do everything in my power to "get the word out" about how Bank of America does business. That they bait and switch what they offer and approve you for and then change the conditions, terms and interest rates without explaining themselves. I have the paper trail to prove it.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Vernon Hills Branch at Vernon Hills, IL
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby GinamC, Jan. 06, 2012
I have had a BOA heloc for 10 years. It was called due this September. I started the refinance process in August. Everything was handed in and the appraisal was completed by August 26, 2011. There were a series of conditions that were required at the time of the loan that we agreed and completed as soon as the items were requested.
During this time I was consistently paying toward my HELOC. BOA still reported me delinquent and lowered my credit score by more than 100 points. Because of the change in credit score, they were going to deny us the loan! We finally got that straightened out, but our credit score was still 50 points below where we had started.
We were told every week, that the closing would be scheduled. That they had everything they needed. But then a new set of explanations for a deposit or a past address that had appeared on our credit had to be put in writing. Every other day is was some new Letter of explanation we had to submit.
We had what we thought was a closing on January 3rd (5 months after the 1st application) and today, January 6th we were told they would not fund without closing every single credit card that were already being paid off at closing. Basically blackmailing us into submission. We couldn't risk going to another lender without Bank of America, again ruining our credit when all we did was, in good faith, try to refinance an existing loan WITH THEM. There is plenty of equity (approx $80,000) from the loan amount to the appraised value. We both had good credit (scores over 740) We have the credit card debt (that was being paid off), a rental property that more than pays for itself and nothing else!
They were absolutely unconcerned with what they were subjecting us to: 5 months of a new problem to resolve every week, Ruining our credit, then on the third day after the closing demanding we close all credit cards without letting us know in advance to get our direct payments worked out.
I will do everything in my power to "get the word out" about how Bank of America does business. That they bait and switch what they offer and approve you for and then change the conditions, terms and interest rates without explaining themselves. I have the paper trail to prove it.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Vernon Hills Branch at Vernon Hills, IL
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Another reason to put your money into smaller banks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Danny78, Dec. 27, 2011
Wouldn't do a simple savings account number look up for a deposit after explaining it was for my ill, handicapped father in law. ATM drive doesn't do savings account deposits and after frustration accidentally left his ATM card in machine. Drove back home to load him and his wheel chair into my vehicle to get no help and looks like we were stupid. Here's the kicker, are you ready....ON THE WAY OUT THE HANDICAPPED BUTTON ON THE WALL DIDN'T WORK TO OPEN DOORS!!! All funds were withdrew next day!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Gatlin Commons Branch at Port Saint Lucie, FL
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Danny78, Dec. 27, 2011
Wouldn't do a simple savings account number look up for a deposit after explaining it was for my ill, handicapped father in law. ATM drive doesn't do savings account deposits and after frustration accidentally left his ATM card in machine. Drove back home to load him and his wheel chair into my vehicle to get no help and looks like we were stupid. Here's the kicker, are you ready....ON THE WAY OUT THE HANDICAPPED BUTTON ON THE WALL DIDN'T WORK TO OPEN DOORS!!! All funds were withdrew next day!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Gatlin Commons Branch at Port Saint Lucie, FL
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Great costumer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by fs76, Dec. 14, 2011
Mr. Sifontes was very nice and helpful. I'm gladly surprised. Thanks!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, East Hillsborough Branch at Tampa, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby fs76, Dec. 14, 2011
Mr. Sifontes was very nice and helpful. I'm gladly surprised. Thanks!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, East Hillsborough Branch at Tampa, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
surprised to get good service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FrankC, Nov. 25, 2011
people were really nice i was very surprised considering the service i got in the past.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Old Greenwich Branch at Old Greenwich, CT
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FrankC, Nov. 25, 2011
people were really nice i was very surprised considering the service i got in the past.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Old Greenwich Branch at Old Greenwich, CT
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
The worst Corupt Bank in the country
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JeffSD, Nov. 15, 2011
BOFA is corrupt.
They are negotiating 2% loans with customers that have gone delinquent over 90 days to avoid Bankruptcy, Foreclosure, or Short Sell with the bank. IT's Corrupt!
I have an 804 Average Fica Score and I am now having to fill out my application for the third time because of the time elapsed. BOFA told me 45 days max on closing my loan, they are now @ 90 days. They have sent me so many excuses and still wanting to pass the buck. I have no idea what to do now! I'm thinking about exposing them to the media! This is organized Crime @ it's best! TERRIBLE COMPANY! TRUST ME ON THIS!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, La Jolla Main Branch at La Jolla, CA
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JeffSD, Nov. 15, 2011
BOFA is corrupt.
They are negotiating 2% loans with customers that have gone delinquent over 90 days to avoid Bankruptcy, Foreclosure, or Short Sell with the bank. IT's Corrupt!
I have an 804 Average Fica Score and I am now having to fill out my application for the third time because of the time elapsed. BOFA told me 45 days max on closing my loan, they are now @ 90 days. They have sent me so many excuses and still wanting to pass the buck. I have no idea what to do now! I'm thinking about exposing them to the media! This is organized Crime @ it's best! TERRIBLE COMPANY! TRUST ME ON THIS!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, La Jolla Main Branch at La Jolla, CA
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Self
Overall Rating
Other Services
by ubehaveit, Nov. 15, 2011
I found the new manager from Houston to be rude. It makes me not want to go in there again and deal with her attitude. Having our business is a privilege, not a right.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Poinsett Street Branch at Greer, SC
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby ubehaveit, Nov. 15, 2011
I found the new manager from Houston to be rude. It makes me not want to go in there again and deal with her attitude. Having our business is a privilege, not a right.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Poinsett Street Branch at Greer, SC
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Awesome experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sammy21, Nov. 01, 2011
i was totally blown away.truly outstanding service. nice staff and good service.i usually bank at chase and peoples. went to bank of america bc chase declined my mortgage application. pissed off and frustrated i went to bank of america and was able to close on my loan in a record breaking 3 weeks i could not believe it i think every customer needs to check out the old greenwich branch truly outstanding
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Old Greenwich Branch at Old Greenwich, CT
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sammy21, Nov. 01, 2011
i was totally blown away.truly outstanding service. nice staff and good service.i usually bank at chase and peoples. went to bank of america bc chase declined my mortgage application. pissed off and frustrated i went to bank of america and was able to close on my loan in a record breaking 3 weeks i could not believe it i think every customer needs to check out the old greenwich branch truly outstanding
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Old Greenwich Branch at Old Greenwich, CT
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
BOA customer
Overall Rating
Office Environment & Staff
by LonnieL, Oct. 21, 2011
I stopped by this Westwood in Seattle branch today with my dad to cash his check. My dad was only trying to cash a check roughly 20k. Both bank teller and Assistant Manager ( Julie Tr) here were rude and unfriendly. They acted as if my dad stole the check from someone. They asked all kind of nonsense questions...Finally, Julie came told my dad that if you want to cash the check it will take a week to clear,and we have to let her know 1 week in advance if we want it in cash..., even though he had more $ in the bank to cover the check amount...Both banker and Julie were joking back and forth about the check as if there was some sort of problem with the transaction.
If Westwood BOA doesn't want our business, just let me know I will stop by other banks for assistance. As a business owner and has been banking with BOA since 1994, I don't know if I should continue on with it or not. & not to mention about the fee on top of it... We'd thought about about Wellsfargo...
Hopefully, they will realize these matters and train this Asst. Manager to better serve its customers :(
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby LonnieL, Oct. 21, 2011
I stopped by this Westwood in Seattle branch today with my dad to cash his check. My dad was only trying to cash a check roughly 20k. Both bank teller and Assistant Manager ( Julie Tr) here were rude and unfriendly. They acted as if my dad stole the check from someone. They asked all kind of nonsense questions...Finally, Julie came told my dad that if you want to cash the check it will take a week to clear,and we have to let her know 1 week in advance if we want it in cash..., even though he had more $ in the bank to cover the check amount...Both banker and Julie were joking back and forth about the check as if there was some sort of problem with the transaction.
If Westwood BOA doesn't want our business, just let me know I will stop by other banks for assistance. As a business owner and has been banking with BOA since 1994, I don't know if I should continue on with it or not. & not to mention about the fee on top of it... We'd thought about about Wellsfargo...
Hopefully, they will realize these matters and train this Asst. Manager to better serve its customers :(
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
New Fees- But whats the big fuss?
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by hsdfs, Oct. 14, 2011
I went into putty hill plaza ysterday 10-13 to speak with them about all of these things we're hearing on the news about fees fees fees. I spoke with a teller and she kindly answered all of my questions. The news did NOT tell us that the fees dont start until sometime in 2012, nor did they tell us that the 5$ is for an entire month.. i thought that it was $5 per purchase. I did some research and found out that M&T, Wellsfargo, and Suntrust all charge the same fee. Bank of america was one of the last banks to charge. i dont know why people are fussing about it for, if you want great service, stay with bank of america. if you have questions about the 5$ debit fee, just call and they will explain and.. they actually found a way for me to NOT pay it by becoming an advantage customer. stop fussing and talk to someone about it.
by the way, the tellers at the putty hill branch are extremely helpful
* this review was made on Bank of America, Putty Hill Plaza Branch at Nottingham, MD
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby hsdfs, Oct. 14, 2011
I went into putty hill plaza ysterday 10-13 to speak with them about all of these things we're hearing on the news about fees fees fees. I spoke with a teller and she kindly answered all of my questions. The news did NOT tell us that the fees dont start until sometime in 2012, nor did they tell us that the 5$ is for an entire month.. i thought that it was $5 per purchase. I did some research and found out that M&T, Wellsfargo, and Suntrust all charge the same fee. Bank of america was one of the last banks to charge. i dont know why people are fussing about it for, if you want great service, stay with bank of america. if you have questions about the 5$ debit fee, just call and they will explain and.. they actually found a way for me to NOT pay it by becoming an advantage customer. stop fussing and talk to someone about it.
by the way, the tellers at the putty hill branch are extremely helpful
* this review was made on Bank of America, Putty Hill Plaza Branch at Nottingham, MD
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Jill D. Touby, Attorney At Law
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by jilltouby, Oct. 12, 2011
Arrogant, cavalier service.
* this review was made on Bank of America, South Miami Branch at Miami, FL
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby jilltouby, Oct. 12, 2011
Arrogant, cavalier service.
* this review was made on Bank of America, South Miami Branch at Miami, FL
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Nice smiles, NO SERVICE
Overall Rating
Office Environment & Staff
Waiting Time
by NowAnAllyCustomer, Oct. 07, 2011
Please bank elsewhere! After visiting the branch on Monday and speaking with Tracey Barrow, Vice President, Banking Center Manager (954) 462-9464, she said she would call me back later in the day. No call back by Wednesday, so I called and left a message on her voice mail on Wednesday morning first thing. No call back by Friday, so I called a left a message again. If you want a bank that treats you poorly and sets the gold standard for outrageous fees, while smiling and stealing money from you ... then this is your place. Try Ally for banking and keep a small local account at a regional bank. Send a message to BofA and the other banking giants that creating the banking crisis, took federal handouts, and then won't lend money. Otherwise you can help their CEOs buy more solid gold toilets for their 25,000 square foot homes. NO SERVICE + HIGH FEES
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Las Olas Branch at Fort Lauderdale, FL
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby NowAnAllyCustomer, Oct. 07, 2011
Please bank elsewhere! After visiting the branch on Monday and speaking with Tracey Barrow, Vice President, Banking Center Manager (954) 462-9464, she said she would call me back later in the day. No call back by Wednesday, so I called and left a message on her voice mail on Wednesday morning first thing. No call back by Friday, so I called a left a message again. If you want a bank that treats you poorly and sets the gold standard for outrageous fees, while smiling and stealing money from you ... then this is your place. Try Ally for banking and keep a small local account at a regional bank. Send a message to BofA and the other banking giants that creating the banking crisis, took federal handouts, and then won't lend money. Otherwise you can help their CEOs buy more solid gold toilets for their 25,000 square foot homes. NO SERVICE + HIGH FEES
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Las Olas Branch at Fort Lauderdale, FL
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Great BOA Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Edward, Oct. 05, 2011
My daughter lost her wallet while visiting Fort Myers, Florida. she was without cash, debit card, and worst of all, without her ID. After spending most of the afternoon working through probably the most useless website and automated phone system I have ever used, I called this branch and the teller told me to have her come in and they would ask her some questions so she could have access to her account. Sure enough, within minutes of her arriving, my daughter walked out with a temporary debit card and was able to plan her return trip home. I only wish I could remember the names of those who helped. Thank you...
* this reviewer has be with this bank for >10 years
* this review was made on Bank of America, Winkler Avenue Branch at Fort Myers, FL
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Edward, Oct. 05, 2011
My daughter lost her wallet while visiting Fort Myers, Florida. she was without cash, debit card, and worst of all, without her ID. After spending most of the afternoon working through probably the most useless website and automated phone system I have ever used, I called this branch and the teller told me to have her come in and they would ask her some questions so she could have access to her account. Sure enough, within minutes of her arriving, my daughter walked out with a temporary debit card and was able to plan her return trip home. I only wish I could remember the names of those who helped. Thank you...
* this reviewer has be with this bank for >10 years
* this review was made on Bank of America, Winkler Avenue Branch at Fort Myers, FL
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
< Previous Page | Next Page > Page 13 of 16
Banks Nearby
Ameris Bank, TOWER CENTER BRANCH (0.3 miles)
Full Service Brick and Mortar Office
305 N.W. 75th Street, Tower Center Shopping Center
Gainesville, FL 32607
Full Service Brick and Mortar Office
305 N.W. 75th Street, Tower Center Shopping Center
Gainesville, FL 32607
JPMorgan Chase Bank, NEWBERRY AND 69TH (0.5 miles)
Full Service Brick and Mortar Office
6900 W Newberry Rd
Gainesville, FL 32605
Full Service Brick and Mortar Office
6900 W Newberry Rd
Gainesville, FL 32605
Wells Fargo Bank, NEWBERRY ROAD BRANCH (0.8 miles)
Full Service Brick and Mortar Office
6301 W Newberry Rd
Gainesville, FL 32605
Full Service Brick and Mortar Office
6301 W Newberry Rd
Gainesville, FL 32605
PNC Bank, OAKS BRANCH (1.0 miles)
Full Service Brick and Mortar Office
5901 W Newberry Rd
Gainesville, FL 32605
Full Service Brick and Mortar Office
5901 W Newberry Rd
Gainesville, FL 32605
Capital City Bank, WEST NEWBERRY BRANCH (1.5 miles)
Full Service Brick and Mortar Office
5200 Newberry Rd
Gainesville, FL 32607
Full Service Brick and Mortar Office
5200 Newberry Rd
Gainesville, FL 32607